SHAWN JOHNS
Las Vegas
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
12
12
years of professional experience
Work History
Operations Manager
84 Lumber
01.2021 - Current
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Implemented new inventory management system to optimize stock levels and reduce waste.
- Optimized supply chain operations through strategic vendor partnerships and efficient logistics planning.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Project Manager
New South Associates
02.2016 - 01.2021
- Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
- Ensured regulatory compliance by closely monitoring applicable laws and regulations within the industry sector throughout each stage of the project life cycle.
Restaurant Manager
Trappeze Pub
05.2012 - 01.2016
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Education
Bachelor of Arts - Anthropology
University of Georgia
Athens, GA12.2016
Skills
- Data Analysis
- Performance Monitoring
- Production
- Health and Safety Compliance
- Logistics Oversight
- Customer Service
- Workflow Optimization
- MS Office
Timeline
Operations Manager
84 Lumber
01.2021 - Current
Project Manager
New South Associates
02.2016 - 01.2021
Restaurant Manager
Trappeze Pub
05.2012 - 01.2016
Bachelor of Arts - Anthropology
University of Georgia
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