Shawn Jones
Beaumont,TX
Summary
Hands-on Community Manager known for excellent public relations and marketing coordination. Highly trained professional with passion for working with and for people. Solutions-oriented problem-solver with goal-oriented mindset. Dedicated Community Manager with 35 years of management experience. Improves properties and streamlines operations for efficiency. Hardworking and resourceful with friendly and professional demeanor. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Community Manager
AOG Living C/O Pine Club Apartments
03.2024 - Current
- Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Trained new staff members on effective use of digital tools for managing communications within the online community environment efficiently.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Organized regular community events, fostering a sense of belonging among members and promoting networking opportunities.
- Managed social media channels effectively for improved brand visibility and increased audience interaction.
- Organized annual community events, creating memorable experiences and strengthening bonds among members.
Community Manager
Marquis Asset Management C/O Starcrest Apartments
10.2018 - 03.2024
- Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Trained new staff members on effective use of digital tools for managing communications within the online community environment efficiently.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
- Monitored community activities and maintained compliance with relevant laws, regulations and codes.
Community Manager
Itex Management C/O Park Central Apartments
04.2016 - 10.2018
- Developed and managed budget for community projects, ensuring effective allocation of resources and financial sustainability.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Promoted a positive company culture within the online community by highlighting employee achievements and sharing team success stories.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
- Produced reports about community activities to keep owners, directors and property managers informed.
Community Director
NRP Management C/O Costa Ibiza Apartments
05.2014 - 02.2016
- Oversaw maintenance projects, ensuring quality workmanship while adhering to budgetary constraints.
- Supervised on-site staff, providing guidance, training, and performance evaluations as needed.
- Built relationships with residents, families and community.
- Increased community engagement by planning and executing various events and initiatives.
- Supported work of managers and staff with administrative assistance on clerical needs and business correspondence.
- Maintained open communication with tenants to proactively handle questions and complaints.
- Increased occupancy rate [Number]% with improved marketing and tenant relations strategies.
- Communicated effectively with owners, residents, and on-site associates.
Education
Business Management - Business Management
MIM Word Processing Institute
Houston, Texas02.1992
High School Diploma -
WestbrookHigh School
Beaumont, TX05.1983
Skills
- Community Engagement
- Tenant and eviction laws
- Daily Operations Management
- Property Inspections
- Resman Software
- Yardi Software
- Fair Housing
- Onesite
- Computer Skills
- Operations Management
- Property Management
- Proficient in [Software]
Timeline
Community Manager
AOG Living C/O Pine Club Apartments
03.2024 - Current
Community Manager
Marquis Asset Management C/O Starcrest Apartments
10.2018 - 03.2024
Community Manager
Itex Management C/O Park Central Apartments
04.2016 - 10.2018
Community Director
NRP Management C/O Costa Ibiza Apartments
05.2014 - 02.2016
Business Management - Business Management
MIM Word Processing Institute
High School Diploma -
WestbrookHigh School
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