Summary
Overview
Work History
Education
Skills
Timeline
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Shawn Jones

Summary

Seasoned E-commerce professional, my highly analytical and data-driven approach effectively scales online customer acquisition efforts that align with organizational growth, revenue, and profit goals. Leverage my years of experience in strategic planning and project management to collaborate with various internal and external teams to develop the online commerce capabilities necessary to excel in a digital first business environment. Strong understanding of online consumer behavior and audience segmentation for B2B, Retail, and Wholesale

Overview

7
7
years of professional experience

Work History

Senior Digital Consultant (eCommerce Development)

EClerx Digital
11.2020 - Current
  • Manage multiple projects simultaneously, meeting deadlines while maintaining detail reports on deliverables and their impact, within project budgets.
  • Collaborate with cross-functional teams to ensure cohesive integration of digital initiatives within broader business objectives.
  • Spearheaded website redesigns that enhanced visual appeal and ease-of-navigation
  • Develop and execute a content strategy for product information, including naming conventions, description formats, and attribute guidelines.
  • Implementing Site Search, SEO, and SEM strategies for to increase site traffic and conversion
  • Optimized conversion rates, implementing strategic landing page designs and A/B testing methods.
  • developed and analyzed website performance metrics, identifying areas of improvement to optimize overall digital strategy effectiveness.
  • Develop and execute tag tag implementations, debugging and tags to resolve tracking discrepancies to ensure metric accurate

Strategic Business Manager

Uber Technologies Inc.
04.2019 - 06.2020
  • Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
  • Created, managed, and executed business plan that align with company goals and objectives
  • Increased market share by identifying and capitalizing on emerging market trends.
  • Spearheaded launch of new products, overseeing all phases from concept to market introduction.
  • Leverage data and insight to develop and execute marketplace strategies aligned with business goals, including product and service expansions, seasonal campaigns, identify revenue opportunity .
  • Worked with internal suppliers and vendors relation's teams to ensure product adoptions, service quality, and negotiate terms to improve profit margin
  • Evaluated current market trends and competitor strategies, guiding the development of innovative solutions to stay ahead in the industry.

Vendor Relations Manager

SMS Assist
09.2017 - 04.2019
  • Leverage customer data to negotiated and executed contracts for positive profit margin and reduce cost.
  • Identified areas for improvement in vendor relations management process.
  • Conducted comprehensive market research to source new vendors offering competitive pricing and exceptional service levels.
  • Proactively identified opportunities for cost savings in vendor contracts by conducting regular pricing analysis and benchmarking against industry standards.
  • Developed long-lasting partnerships with key suppliers, ensuring consistent quality of products and services.
  • Strengthened vendor relationships by maintaining consistent communication and addressing concerns promptly.
  • Managed a diverse portfolio of vendors, effectively balancing cost, quality, and risk factors in decision-making processes.
  • Ensured timely delivery of goods and services by closely monitoring vendor performance metrics and proactively addressing potential issues.

Education

Certificate -

Bachelor of Science - Public Relations

Illinois State University
Normal, IL
12-2015

Skills

  • Content Strategy
  • Product Data Management
  • Web Analytics
  • Conversion Rate Optimization
  • Artificial Intelligence Integration
  • Search Engine Optimization
  • E-commerce strategy
  • Digital Strategy Development

Timeline

Senior Digital Consultant (eCommerce Development)

EClerx Digital
11.2020 - Current

Strategic Business Manager

Uber Technologies Inc.
04.2019 - 06.2020

Vendor Relations Manager

SMS Assist
09.2017 - 04.2019

Certificate -

Bachelor of Science - Public Relations

Illinois State University

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Shawn Jones