Summary
Overview
Work History
Education
Timeline
Generic

Shawn Jorgensen

Houston,TX

Summary

My Name is Shawn Jorgensen I'm 19 years old graduated High School in 2022 and im currently looking for a job i Completed efficient, high-quality landscaping work for business, residential and institutional customers. Maintained cost-effective operations and achieved high satisfaction ratings. Background includes working alone or with crew members to perform over [Number] of jobs per week. Enthusiastic and eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork. Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.

Overview

4
4
years of professional experience

Work History

Landscaper

Owner Operater
Houston, TX
04.2020 - Current
  • Cut and trimmed lawns using power mowers and edgers.
  • Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.
  • Cleaned up debris after completing jobsite tasks.
  • Cut grass in even lengths with power mowers or hand shears.
  • Operated landscaping equipment to maintain grounds and remove trees.
  • Weeded flower beds and vegetable gardens to remove unwanted vegetation.
  • Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
  • Transported plants, turf and other materials to designated areas for installation.
  • Cleared pathways of overgrowth, debris and snow to reduce hazards.
  • Answered customer questions regarding care and general knowledge of landscape.
  • Pruned and trimmed trees and shrubs with shears and pruning saws.
  • Pruned trees and bushes to improve visibility and shape.
  • Pruned trees, shrubs, hedges, bushes and vines to enhance their growth patterns.
  • Cultivated soil by using rakes, shovels, hoes, trowels or other tools.
  • Followed planned landscaping designs to lay sod, seed grass or plant flowers and foliage.
  • Ensured proper disposal of all waste generated from job sites.
  • Applied mulch and burlap coverings to bushes and trees for winter.
  • Used hand tools to break up clumps of dirt, transplant seedlings and mix in fertilizers.
  • Performed preventative maintenance to keep equipment in excellent working condition.
  • Applied fertilizers and pesticides according to safety regulations.

Crew Member

APS Structures LLC.
Houston, TX
11.2021 - 03.2023
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Wiped down tables and equipment, swept and refilled stock.
  • Organized and restocked supplies to support operations and team productivity.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Used pallet jacks to move items to and from warehouse locations.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Organized warehouse space for efficient storage of products.
  • Moved large and bulky items manually or with pallet jacks or forklifts.
  • Maintained a clean work area by sweeping, mopping, dusting shelves.
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
  • Staged and sorted multiple types of products for loading.
  • Preserved safe work environment by maintaining clean workstations and pallet area.
  • Followed established guidelines for picking orders accurately.
  • Assembled orders according to customer requests.
  • Transported goods to designated areas within the warehouse facility.
  • Recognized defective material and reported issues to management.
  • Inspected damaged goods prior to disposal or return to vendor.
  • Operated forklifts to fill or empty overhead spaces.
  • Investigated any reported problems regarding shipping errors or damages.

Crew Member

AutoZone
Houston, TX
07.2022 - 11.2022
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Wiped down tables and equipment, swept and refilled stock.
  • Resolved customer complaints in a professional manner.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Transported and safely delivered items to prevent damage or loss.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Navigated routes with relevant map programs and GPS systems.
  • Received daily delivery instructions and route assignments from dispatch.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Handled merchandise in accordance with product handling standards.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Verified deliveries against shipping instructions prior to delivering to customers.
  • Notified customers of delays to decrease calls to support.
  • Utilized street maps to plan and determine most efficient routes.
  • Inspected vehicle and maintained gas, oil and water levels.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Monitored fuel level throughout shift and refueled when necessary.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Assisted warehouse personnel in packing orders when necessary.
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Checked tires for proper inflation before leaving on each route.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Used pallet jacks to move items to and from warehouse locations.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Operated electric pallet jacks and forklifts to transport products between warehouse aisles.
  • Executed the picking, packing, shipping, and unloading of goods in an efficient manner.
  • Prepared products for packaging and shipping according to company specifications.
  • Assisted other personnel in the loading and unloading process if needed.
  • Used handheld scanners to key in data for packages.
  • Used RF scanner to pick items from bins and complete orders.
  • Inspected product for damages or defects before placing them into containers.
  • Assisted with managing the flow of foot traffic into the facility by controlling access points when necessary.
  • Greeted customers as they entered the building and provided directions to their desired destination.

Cashier

Jack in the Box
Houston, TX
03.2022 - 06.2022
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Processed sales transactions to prevent long customer wait times.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Helped with purchases and signed customers up for rewards program.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Discounted purchases by scanning and redeeming coupons.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Served meals to customers in a friendly and courteous manner.
  • Operated cash register to process cash, check, and credit card transactions.
  • Performed variety of duties related to food service.
  • Cleaned kitchen areas, equipment and utensils.
  • Stocked supplies such as food, dishes, utensils, and cleaning materials.
  • Set up, restocked and cleaned dining areas.
  • Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
  • Greeted customers upon arrival in the dining area.
  • Acquired new skills to support team and further accommodate customer needs.
  • Received food orders from individuals and explained offerings.
  • Operated dishwashing machines safely and efficiently.
  • Properly stored all leftover food items after each shift.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Assisted with unloading deliveries from suppliers into storage areas.
  • Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.

Education

High School Diploma -

Yes Prep Northside
Houston, TX
06-2022

Timeline

Crew Member

AutoZone
07.2022 - 11.2022

Cashier

Jack in the Box
03.2022 - 06.2022

Crew Member

APS Structures LLC.
11.2021 - 03.2023

Landscaper

Owner Operater
04.2020 - Current

High School Diploma -

Yes Prep Northside

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Shawn Jorgensen