Playing sports [golf, basketball]
Shawn Kegarise
Cybersecurity Major
Pittsburgh,PA
Summary
Experienced customer service professional bringing over five years of coordinating shipments, collaborating with freight carriers and managing customer needs. Meticulous, resilient and flexible in handling diverse issues with excellent time management and problem-solving skills. Knowledgeable about most IT regulations and standards. Seeking full-time position that offers professional challenges utilizing interpersonal skills.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work History
Logistics Team Member
Amazon
Pittsburgh, PA
09.2018 - Current
- Managed system support functions to set priorities and service levels expectations.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Recorded daily incoming delivery information and obtained vendor signature on delivery tickets.
Shift Supervisor
Wendy's
Pittsburgh, PA
03.2013 - 08.2018
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Prepared, calibrated and monitored production levels to achieve targets.
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
Education
Bachelor of Science - Cybersecurity
Southern New Hampshire University
Hooksett, NH 10.2019 - Current
Skills
MS Office [Word, Excel]
Operating Systems [Windows/MacOS]
Database Management
150 WPM Typing Speed
Technical Support [Troubleshooting, Network, Hardware, Software]
Deadline and scheduling management
Interests
Competitive gaming
Trail hiking
Reading news to keep up with IT world
Movies
Timeline
Bachelor of Science - Cybersecurity
Southern New Hampshire University
10.2019 - Current
Logistics Team Member
Amazon
09.2018 - Current
Shift Supervisor
Wendy's
03.2013 - 08.2018