Shawn Kozak
Pottstown,PA
Summary
Skilled Plumbing Technician versed in residential and commercial plumbing systems. Background includes diagnosing complex issues, performing installations, conducting maintenance, and providing recommendations for system improvements. Strengths lie in problem-solving capabilities, customer service skills and ability to work under pressure. Notable impact made at previous position through improved efficiency and high-quality craftsmanship.
Overview
3
3
years of post-secondary education
11
11
years of professional experience
Work History
Lead Plumbing Technician and Installer
HCI
Pottstown, Pennsylvania
06.2026 - Current
- Supervise and coordinate daily plumbing operations, ensuring projects are completed safely, efficiently, and on time.
- Install, repair, maintain, and troubleshoot residential and commercial plumbing systems, fixtures, piping, drains, and water systems.
- Diagnose plumbing issues and determine appropriate repair or replacement solutions.
- Prepare job documentation, work orders, material lists, and scheduling.
Lead Service Technician and Installer
Densco
Levittown, Pennsylvania
08.2022 - 06.2026
- Supervise and coordinate daily plumbing service division and installers.
- Install, repair, maintain, and troubleshoot residential and commercial plumbing systems, fixtures, piping, drains, and water supply systems.
- Diagnose plumbing issues and determine appropriate repair or replacement solutions.
- Read and interpret blueprints, schematics, and plumbing plans to ensure accurate installations.
- Coordinate with contractors, customers, inspectors, and other trades to maintain project schedules and resolve issues.
- Ensure compliance with local plumbing codes, OSHA standards, safety procedures, and company policies.
- Inspect completed work for quality, functionality, and code compliant.
- Prepare job documentation, work orders, material lists, and service reports.
- Respond to emergency plumbing situations and prioritize repairs based on urgency and customer needs.
- Provide professional customer service by explaining diagnoses, repair options, and recommended maintenance.
- Assist with estimating labor and material requirements and monitoring.
Residential Rough-In Crew Leader
Salvagios and Sons Plumbing and Heating
Bethlehem, Pennsylvania
10.2015 - 08.2022
- Read and layout plumbing blueprints for residential plumbing homes.
- Supervised daily operations of a rough-in plumbing crew.
- Ensure tasks are completed to code in a timely manner.
- Assigned tasks to crew members.
Education
Saucon Valley Senior High School
Hellertown, PAPlumbing
Bethlehem Area Vocational Technical School
Bethlehem, Pennsylvania 08.2006 - 06.2009
Skills
- Material estimation
- Supervising
- Time management
- Operating excavation machinery
- Reading/comprehending blueprints
- Code compliance
- Troubleshooting systems
- Customer service
- Project management
- Team coordination
- Problem solving
- Effective communication
- Designing/drawing isometric drawings
Timeline
Lead Plumbing Technician and Installer
HCI
06.2026 - Current
Lead Service Technician and Installer
Densco
08.2022 - 06.2026
Residential Rough-In Crew Leader
Salvagios and Sons Plumbing and Heating
10.2015 - 08.2022
Plumbing
Bethlehem Area Vocational Technical School
08.2006 - 06.2009
Saucon Valley Senior High School