Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Shawn Krebill

Sales & Management
Cedar Springs,MI

Summary

Accomplished sales manager with expertise in territory management and negotiation, recognized for fostering exceptional client satisfaction through a servant leadership approach and robust technical engineering background; consistently drives company growth via targeted market strategies and impactful sales leadership.

Overview

16
16
years of professional experience

Work History

Sales Manager

State Supply Company
Grand Rapids
03.2023 - Current
  • Managed daily operations of sales department, including supervision of staff members.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Established relationships with key clients, while maintaining existing customer base.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Provided technical support for customers when needed, answering questions about product features and capabilities.
  • Achieved company growth and brand development through market expansion and sales.

Outside Sales Representative

State Supply Company
Grand Rapids
09.2016 - 03.2023
  • Developed relationships with clients to understand their supply needs.
  • Managed territory by scheduling regular visits to key accounts.
  • Collaborated with internal teams to resolve customer issues promptly.
  • Trained junior sales staff on effective sales techniques and strategies.
  • Maintained accurate records of customer interactions and sales activities.
  • Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
  • Negotiated prices and set up contracts to finalize sales agreements.

Inside Sales Representative

State Supply Company
Grand Rapids
04.2013 - 09.2016
  • Managed customer accounts and maintained accurate records in CRM systems.
  • Conducted product demonstrations to showcase features and benefits to clients.
  • Responded promptly to customer inquiries and resolved issues effectively.
  • Built strong relationships with clients to foster loyalty and repeat business.
  • Responded to customer inquiries quickly and professionally to maintain customer satisfaction.

Service Advisor

Harold Zeigler Ford Lowell Michigan
Lowell
02.2010 - 03.2013
  • Assisted customers with service inquiries and vehicle maintenance needs.
  • Coordinated service appointments to optimize workflow and customer satisfaction.
  • Collaborated with technicians to ensure timely completion of services.
  • Managed customer complaints professionally to enhance overall experience.
  • Utilized dealership software for scheduling and tracking service operations.

Education

BBA - Health Services Administration

Davenport University
Grand Rapids, MI
05-2011

Skills

  • Sales strategy and market analysis
  • Customer relationship management
  • Lead generation and negotiation
  • Territory management
  • Team leadership
  • Performance coaching
  • Product expertise
  • CRM proficiency
  • Effective communication
  • Problem solving
  • Key account management
  • Business development
  • Training and development

References

References available upon request.

Timeline

Sales Manager

State Supply Company
03.2023 - Current

Outside Sales Representative

State Supply Company
09.2016 - 03.2023

Inside Sales Representative

State Supply Company
04.2013 - 09.2016

Service Advisor

Harold Zeigler Ford Lowell Michigan
02.2010 - 03.2013

BBA - Health Services Administration

Davenport University

Similar Profiles

CREATE PROFILE
Shawn KrebillSales & Management
Profile generated at Resume-Now.com