Shawn Kyle
Little Rock,AR
Summary
I’m a driven and positive 35 year old professional with 15 years of experience in hospitality. I am genuinely passionate about my work. My guests matter to me. While hospitality is my forte, I am open to branching out into similar settings where my interpersonal skills will allow me to shine and for the guests/customers to receive the first rate service they so richly deserve.
Overview
4
4
years of professional experience
Work History
Server
Olive Garden
Little Rock, AR
03.2025 - 08.2025
- Provided exceptional customer service, ensuring guest satisfaction throughout dining experiences.
- Assisted in menu knowledge and wine pairing recommendations to enhance dining choices.
- Collaborated with kitchen staff to ensure timely food delivery and presentation standards.
- Maintained cleanliness and organization of dining areas for optimal guest comfort.
Bartender/Server
Grateful Head Pizza Oven and Beer Garden
Hot Springs, AR
12.2023 - 02.2025
- Hired on as a host
- Cross-trained in serving and bartending
- Worked alongside a great team of positive co-workers and managers in a fast-paced, thriving casual dining environment that kept me on my toes, especially during Hot Spring booming tourist season.
Server
American Cruise Lines
Memphis, TN
03.2023 - 10.2023
- Hired on as a server at one of America’s one and only domestic cruise ship corporations.
- Placed drink orders, took orders, communicated with kitchen staff, and single handedly cared for the nutritional needs of 16 guests for breakfast, lunch, and dinner onboard a paddleboat vessel that traveled from Memphis, TN to New Orleans, LA and back.
Host/Food Runner/Server/Bartender
Chili’s Bar and Grill
Conway, AR
10.2021 - 02.2023
- Progressed from Host to Food Runner, to Server, and then Bartender in a 4 month time span.
- Manage website design, content, and SEO Marketing, Branding and Logo Design
- Worked along a great team of industry professionals in Conway, AR where i first began perfecting my true hospitality passion: bartending.
Education
Associate of Arts - General Studies
University of Arkansas
01.2011
High School Diploma - undefined
Nemo Vista High School
01.2009
Skills
- Experienced
- Passionate
- Customer Service
- Retail Experience
- Managerial Experience
- Team Player
- Adaptable
- Critical Thinker
LANGUAGE
English
Timeline
Server
Olive Garden
03.2025 - 08.2025
Bartender/Server
Grateful Head Pizza Oven and Beer Garden
12.2023 - 02.2025
Server
American Cruise Lines
03.2023 - 10.2023
Host/Food Runner/Server/Bartender
Chili’s Bar and Grill
10.2021 - 02.2023
High School Diploma - undefined
Nemo Vista High School
Associate of Arts - General Studies
University of Arkansas