Shawn Laird
Canton,OH
Summary
Over fifteen years of work experience in a variety of settings; excel in developing rapport with customers, clients, and coworkers; strong organizational skills; multitasking and meeting deadlines.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Impound Lot Attendant
City Of Canton Police
03.2019 - Current
- Contribute to a professional atmosphere through courteous communication with customers, staff, and vendors.
- Organize and conducts auto auctions online for the general public and privately for salvage dealers.
- Prepare salvage affidavits and salvage titles.
- Create and manage multiple Excel spreadsheets to track impounded vehicles, certified letters, Public and Salvage sales, etc.
- Billing reconciliation for contracted tow companies.
- Train new employees on the protocols and procedures.
Administrative Assistant (Seasonal)
Ron And Associates
01.2014 - 04.2024
- Answered multi-line phone system, routing calls, emailed out-of-state clients, and delivered messages to staff.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Prepared 1099's, Power of Attorney, and other tax documents.
- Managed appointment calendars and scheduling effectively for multiple tax preparers.
- Other general office duties, including preparing correspondence, filing, taking payment, and processing mail.
Code Enforcement Officer
City Of Canton Building Department
02.2017 - 06.2018
- Began as a clerk in the department in 2017.
- Improved community safety by conducting thorough inspections and identifying code violations in residential properties.
- Facilitated positive relationships with community members by addressing concerns promptly and professionally, fostering trust in the code enforcement process.
- Enforced compliance with city regulations and ordinances pertaining to land use, zoning, nuisance housing, building codes and health and safety.
- Streamlined the code enforcement process for faster resolutions through diligent record-keeping and timely communication with property owners.
Education
Associate of Science - Computer Programming & Database Design, GIS Spec.
Stark State College
Canton, OH05.2020
Skills
- Dependability
- Administrative Support
- Data Entry
- Documentation
- Conflict Management
- Payment Processing
- Microsoft 365
- Communication
Certification
- State of Ohio Notary Public
- ICC Property Maintenance and Housing Inspection
- ICC Residential Building/HVAC/Plumbing Inspection
References
Ric Cutlip
Manager, Ladybug Garden Center
(330) 323-5531
ricricric64@gmail.com
Lt. Steven Swank
Canton City Police, Traffic Division
(330) 704-7978
steven.swank@cantonohio.gov
Leah Stark
Tax Preparer, Ron and Associates
(330) 209-3342
lmstark10@yahoo.com
Timeline
Impound Lot Attendant
City Of Canton Police
03.2019 - Current
Code Enforcement Officer
City Of Canton Building Department
02.2017 - 06.2018
Administrative Assistant (Seasonal)
Ron And Associates
01.2014 - 04.2024
Associate of Science - Computer Programming & Database Design, GIS Spec.
Stark State College
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