Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SHAWN LEE

Brooklyn

Summary

Results-driven HVAC-R Service Technician with extensive experience at GODFREYS HVAC/R. Expert in HVAC system diagnostics and preventative maintenance, I excel in problem diagnosis and client communication. Successfully identified and resolved issues, enhancing system performance and customer satisfaction. Proven ability to replace components and repair complex systems, ensuring optimal functionality.

Overview

11
11
years of professional experience
1
1
Certification

Work History

HVAC-R Service Technician

GODFREYS HVAC/R
BROOKLYN
10.2013 - Current
  • Promptly responded to complaints about temperature problems during massive heatwave and conducted assessments to determine causes and target solutions.
  • Read technical manuals and schematics to understanding specific configurations.
  • Performed preventative maintenance on HVAC-R systems, such as cleaning, adjusting, and replacing parts.
  • Diagnosed problems with HVAC-R systems to determine necessary repairs or replacements.
  • Communicated with clients during service calls for top-quality customer service.
  • Provided technical support and guidance to clients on the operation and maintenance of their HVAC systems.
  • Inspected job site before project start to identify obstacles and resolve issues.
  • Reviewed work orders and discussed with supervisors.
  • Attended employee meetings and training to learn about new techniques, trends and technologies.
  • Replaced worn out parts of HVAC-R systems with new components according to manufacturer instructions.
  • Repaired parts by using technical knowledge, special tools and soldering skills.
  • Identified potential issues with existing HVAC-R systems before they became major problems.
  • Tested components of heating and cooling systems using specialized tools and equipment.
  • Completed detailed reports documenting all service activities related to each job assignment.
  • Wired both line and low voltage to heating and cooling equipment.
  • Used troubleshooting methods on HVAC components to diagnose and repair heat pumps, fireplace, geothermal, furnaces and air conditioning equipment.

Education

ESCO INSTITUTE
08-2010

High School Diploma -

MT.VERNON HIGH SCHOOL
Mt. Vernon, NY
06-1993

Skills

  • HVAC System Diagnostics
  • Preventative maintenance
  • Technical documentation
  • Problem diagnosis
  • Component replacement
  • Client communication
  • Heat pump repair
  • Gas furnaces
  • Leak testing
  • Refrigeration systems

Certification

LG CERTIFYCATION

SAMSUNG

Timeline

HVAC-R Service Technician

GODFREYS HVAC/R
10.2013 - Current

ESCO INSTITUTE

High School Diploma -

MT.VERNON HIGH SCHOOL
SHAWN LEE