Summary
Overview
Work History
Education
Skills
Timeline
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Shawn Lefever

Spanaway,WA

Summary

Dedicated driver with a clean record and extensive experience at KAG, excelling in time management and customer service. Proven ability to optimize routes using GPS, ensuring timely deliveries while maintaining safety protocols. Recognized for building strong client relationships and enhancing satisfaction through reliable and efficient transportation services.

Overview

4
4
years of professional experience

Work History

Driver

KAG
06.2021 - Current
  • Learned and applied safe driving practices to ensure passenger and cargo safety.
  • Assisted with vehicle inspections and maintenance checks to promote reliability.
  • Adapted quickly to changing routes and schedules while maintaining service quality.
  • Utilized GPS systems for efficient navigation and timely deliveries.
  • Communicated effectively with dispatch to coordinate logistics and resolve issues.
  • Followed traffic regulations and company policies to maintain compliance and safety standards.
  • Developed familiarity with local roadways to enhance delivery efficiency.
  • Provided excellent customer service by assisting passengers during transport activities.
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Obtained signatures from customers upon delivery of goods.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
  • Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
  • Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
  • Participated in safety training and workshops, applying learned techniques to daily driving practices.
  • Utilized advanced navigation tools and technology to enhance route planning and delivery accuracy.
  • Fostered culture of safety and compliance, leading by example and encouraging peers to follow suit.
  • Provided exceptional service to clients, leading to increased repeat business and positive feedback.
  • Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
  • Safely transported goods across long distances, adhering strictly to traffic laws and regulations.
  • Ensured timely and safe delivery of goods to various locations, maintaining record of punctuality and minimal incidents.
  • Enhanced team morale by providing support and assistance during peak delivery periods.
  • Maintained clean and organized vehicle, enhancing professional image of company.
  • Improved route efficiency, leading to reduction in average delivery times.
  • Collaborated with dispatch and logistics teams to streamline delivery schedules, improving overall efficiency.
  • Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
  • Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
  • Improved fuel efficiency by implementing strategic driving routes and practices.
  • Reduced incidents of late deliveries by implementing effective time-management strategies.
  • Kept detailed logs of deliveries, mileage, and fuel consumption, contributing to accurate record-keeping.
  • Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
  • Contributed to team meetings with feedback on route efficiencies and safety, driving continuous improvement.
  • Reduced delivery times with careful planning and route optimization.
  • Addressed and resolved customer inquiries and concerns, fostering positive relationships.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Minimized liability by consistently following road rules when driving.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Updated logs and tracking documents accurately and according to schedule requirements.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Generated consistent referrals and repeat business by providing friendly and fast service.

Education

High School Diploma -

Simon Sanchez

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Problem-solving
  • Safe driving practices
  • Punctual and reliable
  • City and non-city driving
  • Flexible schedule
  • Punctuality
  • GPS and route planning
  • Loading and unloading
  • Safety protocols
  • Defensive driving
  • Vehicle inspection
  • Safety management
  • Route planning
  • Driving in adverse conditions
  • Navigational systems and GPS
  • Transportation
  • Traffic law observation
  • Vehicle maintenance
  • Commercial driving
  • Equipment operation
  • Inclement weather driving
  • Relationship building
  • Accident prevention
  • Adaptable driving techniques
  • Basic vehicle repairs
  • Heavy lifting
  • Fuel efficiency
  • DOT compliance
  • Equipment monitoring
  • CDL license
  • Language fluency
  • Attention to detail
  • Processes and procedures
  • Team building
  • Friendly and outgoing
  • Verbal and written communication
  • Physical stamina
  • Traffic laws
  • Patience and tact

Timeline

Driver

KAG
06.2021 - Current

High School Diploma -

Simon Sanchez
Shawn Lefever