Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shawn Little

Norwalk,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

16
16
years of professional experience

Work History

Adjuster

Infosend
02.2024 - Current

I maintain and run a few different types of machines. I troubleshoot any jams or issues with the machines. I can change out print plates, window dyes, side knives, cut off knives. I can run the machines from order start to order finish. I clean and maintain the machines.

Operator Assistant

Georgia-Pacific
10.2021 - 11.2023
  • Complied with environmental regulations when using, dispensing of, or handling hazardous and non-hazardous materials and waste.
  • Followed established procedures for operating machinery.
  • Responded promptly to requests from Operators for assistance.
  • Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
  • Removed damaged materials and prepared surfaces for optimal installations.
  • Reported any potential hazards or unsafe conditions immediately.
  • Performed regular inspections to ensure equipment was in good working order.
  • Rotated among various workstations, performing work necessary to meet production needs.
  • Learned and mastered skilled trade specialties under guidance of expert mentors.
  • Maintained production records and logs.
  • Handled various mechanical and technical machinery during manufacturing process.
  • Identified areas where improvements could be made in the production process.
  • Checked control panel and gauges during equipment operation.
  • Monitored product flow through feed conveyor.
  • Lubricated, cleaned or repaired machinery or equipment.
  • Learned and followed safety and emergency procedures.
  • Inspected finished products to verify conformity to quality standards.
  • Adhered to company policies and procedures regarding safety protocols.
  • Taught new employees machine operation techniques and important business procedures.
  • Assisted Operators with machine set-up and maintenance tasks.
  • Conducted quality control checks on finished products.
  • Assessed and corrected jams in equipment.
  • Monitored machines for malfunctions or errors during operation.
  • Organized and cleaned work area and tools.
  • Stocked supplies necessary for the production process.
  • Understood and followed oral and written directions.

Warehouse Lead

Chef's Toys
09.2019 - 09.2021
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
  • Used computer and company software to enter shipment and inventory records.
  • Maintained compliance with OSHA regulations in regards to workplace safety standards.
  • Resolved any customer service issues related to orders picked up from the warehouse.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
  • Managed day-to-day activities within the warehouse by assigning tasks among workers efficiently.
  • Generated warehouse shipping documents, packing lists and invoices.
  • Staged and sorted products for loading.
  • Maintained inventory records with timely updates.
  • Monitored incoming shipments for quality assurance purposes and organized storage areas accordingly.
  • Operated forklifts, pallet jacks and variety of warehouse mechanical equipment according to safe operating standards.
  • Increased productivity through cross-training and thorough training of both current employees and new hires.
  • Implemented systems to track inventory movement through the use of barcodes and RFID technology.
  • Worked closely with purchasing department to ensure timely delivery of goods from vendors.
  • Ensured accuracy of inventory records and maintained accurate stock levels in the warehouse.
  • Received and counted stock items, recording data manually or on computer for inventory purposes.
  • Loaded and unloaded trailers with care and efficiency.
  • Read orders to verify attributes and quantities of merchandise.
  • Established and maintained good relations with customers, vendors and transport companies.
  • Compared merchandise invoices to items actually received.
  • Cooperated with other departments throughout organization when needed in order to achieve desired results.
  • Performed cycle counts to verify physical stock against system-generated data.
  • Set up advertising signs on shelves and counters to attract customers and promote sales.
  • Operated forklifts or pallet jacks to transport items.
  • Coordinated daily operations within the warehouse, including receiving, picking, packing, shipping, and returns processing.
  • Operated forklifts to fill or empty overhead spaces.
  • Processed requests and supply orders and pulled materials to successfully prepare orders.
  • Assembled customer orders from stock and staged completed orders on pallets or shelves.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Palletized boxes to increase movement and shipment efficiency.

Manager

Dennys Restaurant
06.2016 - 07.2019
  • Analyzed business performance data and forecasted business results for upper management.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Developed annual goals for each department based on market trends and competitor analysis.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Entered time and attendance logs in preparation for payroll.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Monitored staff performance and addressed issues.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Identified needs of customers promptly and efficiently.
  • Assisted with kitchen preparation during peak times as needed.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Ordered supplies from vendors as needed while staying within budget guidelines.
  • Provided exceptional customer service by anticipating guest needs before they arise.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Inspected dining room area regularly for cleanliness and adherence to safety standards.

Manager

Village Inn
05.2014 - 06.2016
  • Trained new employees to perform duties.
  • Managed accounts payable, accounts receivable and payroll.
  • Updated computer systems with new pricing and daily food specials.
  • Assisted with kitchen preparation during peak times as needed.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
  • Maintained detailed records of sales transactions and daily shift reports.
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Explained goals and expectations required of trainees.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
  • Delegated work to staff, setting priorities and goals.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Optimized profits by controlling food, beverage and labor costs.

Kitchen Manager

Applebee's
02.2012 - 04.2014
  • Reviewed vendor invoices for accuracy before authorizing payment transactions.
  • Delegated work to staff, setting priorities and goals.
  • Trained employees on cooking techniques, safety standards and performance strategies.
  • Planned kitchen staff schedules to maximize coverage and encourage collaboration.
  • Received, organized and rotated paper goods and food ingredients.
  • Oversaw meal preparation and monitored food handling to encourage safety.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Ensured compliance with all applicable local, state and federal laws governing food service operations.
  • Maintained accurate records of food costs, labor costs, waste management and other related expenses.
  • Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
  • Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Performed weekly inventories of food items stored in refrigerators or freezers.
  • Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
  • Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
  • Inspected equipment regularly to identify necessary repairs or replacements.

Owner/Manager

Chicken Shack
03.2009 - 02.2012
  • Hired and trained new department managers to increase team oversight and productivity.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Analyzed financial statements and trends to manage cash flow and make business decisions.
  • Set pricing structures according to market analytics and emerging trends.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Delegated work to staff, setting priorities and goals.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Maintained relationships with existing clients by providing superior customer service.
  • Reviewed legal documents related to business operations.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Updated computer systems with new pricing and daily food specials.
  • Managed accounts payable, accounts receivable and payroll.
  • Assisted with kitchen preparation during peak times as needed.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Education

High School Diploma -

East High School
Des Moines, IA
06-2003

Skills

  • Tool Operation
  • Equipment Operation
  • Quality Assurance
  • Heavy Equipment Operation
  • Safety Compliance
  • Continuous Improvement
  • Customer Service
  • Hand-Eye Coordination
  • Attention to Detail

Timeline

Adjuster

Infosend
02.2024 - Current

Operator Assistant

Georgia-Pacific
10.2021 - 11.2023

Warehouse Lead

Chef's Toys
09.2019 - 09.2021

Manager

Dennys Restaurant
06.2016 - 07.2019

Manager

Village Inn
05.2014 - 06.2016

Kitchen Manager

Applebee's
02.2012 - 04.2014

Owner/Manager

Chicken Shack
03.2009 - 02.2012

High School Diploma -

East High School
Shawn Little