Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
Timeline
Generic

Shawn Luce

Springfield,LA

Summary

Passionate, results-oriented and highly skilled software engineer with over 12 years of experience in software development, spanning diverse industries including oil, telecommunications, and finance. Proven expertise in designing and implementing innovative solutions to address complex business challenges and leveraging technical proficiency and leadership acumen to drive successful project outcomes. Demonstrated ability to collaborate cross-functionally and deliver high-quality software products within deadline-driven environments. Committed to learning and utilizing emerging technologies and industry best practices to consistently enhance performance and contribute to organizational success.

Overview

13
13
years of professional experience

Work History

Software Engineer

AmeriSave Mortgage Corporation
Atlanta, GA
02.2022 - 10.2023
  • Led development of multiple high-visibility and critical projects across Operations, Fulfillment and Sales & Marketing departments to automate and streamline the mortgage origination and management processes.
  • Co-led a team of three in creating an appraisal cost recovery system, enabling the business to recoup over $1 million in appraisal fees for defunct and transferred loans. Spearheaded the development and evolution of crucial features, including loan eligibility, invoicing, and payment collection.
  • Independently collaborated with Marketing and Data Science & AI teams to implement a lead scoring system using Google’s Campaign Manager API, resulting in a 10% increase in conversion rates for both new home purchases and refinancing.
  • Engineered a microservice automating the delivery of loan pools to Ginnie Mae, facilitating seamless capital reallocation for additional loans.
  • Implemented a document parser service to extract vital information from customer-uploaded title documents, streamlining the automated underwriting process.

Senior Software Engineer

Telchemy Inc.
Alpharetta, GA
08.2014 - 02.2022
  • Co-led a team of 4 in developing a QoE management system for VoIP, Videoconferencing (Microsoft Teams, Zoom, Google Meet) and IoT services allowing businesses to proactively manage their end-to-end network performance across various network applications.
  • Spearheaded the development of critical system features, orchestrating a redesign of the VoIP & VideoConf call diagram to substantially enhance call accuracy, implementing a user-friendly Drag and Drop dashboard empowering customers to intuitively visualize their network KPIs, introducing Multiparty conference call monitoring, and enhancing a Critical Performance Alerting and Notification system.
  • Directed the evolution of a SOAP based web service API and engineered a custom tool to conduct thorough regression tests on all endpoints throughout release cycles. This strategic approach ensured seamless functionality for all headless customer integrations, guaranteeing a robust and reliable user experience.
  • Led initiative to scale TCP/IP connectivity between system components 100x, driving revenue through increased sales of active test agents.

Senior Software Engineer

TEKsystems
New Orleans, LA
07.2010 - 08.2014
  • Designed and developed a J2EE application to monitor and manage the operations of a nationwide bulk liquid storage company.

Education

Bachelor of Science - Computational Science

University of Louisiana At Lafayette
Lafayette, LA
12.2009

Bachelor of Science - Computational Science

Louisiana State University And A&M College
Baton Rouge, LA

MBA - Business Administration And Management

University of New Orleans
New Orleans, LA

Skills

  • Cloud Platforms: Azure, OpenShift, Kubernetes, Docker
  • Programming Languages: TypeScript, Java, JavaScript(ES6), PHP, Perl, Python
  • Frameworks: Nodejs, Nextjs (React), NestJS, Jest, Fastify, Laravel, AngularJS, JUnit, JSP, Axis2/SOAP
  • Databases: Oracle, SQL Server, PostgreSQL, RethinkDB
  • Other: Webpack, GitLab, DataDog, Sentry, Jira, SourceGraph

Accomplishments

  • ACM President ( 2007 - 2009 )
  • Designing Solutions-Based Ubiquitous and Pervasive Computing : New Issues & Trends

( March 2010 - IGI Global , Ch. 8 - Low Power Considerations in Ubiquitous Computing)

Timeline

Software Engineer

AmeriSave Mortgage Corporation
02.2022 - 10.2023

Senior Software Engineer

Telchemy Inc.
08.2014 - 02.2022

Senior Software Engineer

TEKsystems
07.2010 - 08.2014

Bachelor of Science - Computational Science

University of Louisiana At Lafayette

Bachelor of Science - Computational Science

Louisiana State University And A&M College

MBA - Business Administration And Management

University of New Orleans

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Shawn Luce