Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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SHAWN LUHMANN

San Jacinto,CA

Summary

Results-driven Regional Director of Operations with over 10 years of experience in supervisory and management roles. Skilled in strategic management, organizational growth, and optimizing processes to exceed KPIs and deliver excellent customer service. Known for driving team performance, fostering positive team culture, and delivering measurable outcomes in dynamic environments through effective collaboration and problem-solving abilities.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Regional Director

Metropolitan Warehouse and Delivery
01.2023 - 01.2025
  • Provided regular updates on regional performance to senior leadership through comprehensive reporting and data-driven insights.
  • Enhanced employee satisfaction with targeted training programs and professional development opportunities.
  • Reduced expenditures for the region through cost analysis and effective budget management.
  • Standardized operational procedures across all regional locations to ensure consistency in quality and performance.
  • Ensured successful project completion by establishing clear objectives, milestones, and communication channels.
  • Streamlined communication channels between departments for reporting potential hazards or unsafe conditions, enabling prompt action and resolution.
  • Mentored junior staff members on proper techniques for hazard identification, risk assessment, and incident reporting procedures.

General Manager

Pilot Freight/Maersk
09.2020 - 12.2023
    • Available 24/7 for troubleshooting issues that arise within WMS/Blue Yonder
    • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
    • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
    • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
    • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
    • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
    • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.

Warehouse Manager

CED Greentech
12.2017 - 08.2020
    • Follow and enforce all safety procedures and upholding company policies
    • Mentor and train all new hires coming on board to ensure all team members obtain KPI goals
    • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
    • Cleaned and maintained warehouse in compliance with OSHA safety standards
    • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
    • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.

Operations Supervisor

Genco 3PL FedEx
10.2012 - 02.2017
  • Supervise 45-55 hourly associates in a 1.5 million square foot distribution center
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Handle day to day operations on inbound/outbound orders including overseas orders
  • Determine staffing needs for upcoming daily and weekly forecast
  • Managed all training/disciplinary actions/reviews and bonuses
  • Trained and prepared facility for SOAR audits DEA audits, and FDA
  • Inforce GMP practice and keep all OSHA recordable to 0 in regards to safety

Education

Associate of Arts - Business Administration

Riverside City College
Riverside, CA
02.1999

Skills

  • Talent acquisition and engagement
  • Performance review and bonus analysis
  • Skilled in using Excel, Word, and PowerPoint for professional tasks
  • Document management
  • Effective time management
  • Excellent Analytical Skills and Critical Thinking
  • Strong interpersonal communication skills
  • Strategic decision-making
  • Operational efficiency
  • Workforce planning
  • Cross-functional coordination
  • Financial controls implementation

Accomplishments

  • Achieved 50% reduction of claims by introducing new processes by using Lean practices.
  • Planned and implemented the company-wide rollout of a proactive safety and health target program, partnering with field management and supervisory staff and effectively reduced overall accidents by 40%.
  • Streamlined the communications process for incident reporting which resulted in 95% improvement in positive outcomes.
  • Managed 19 facilities, 22 General managers and total team of 175 staff members.

Certification

  • OSHA 10/30 Training
  • Licensed CPR/First Aid Trainer - 4 years
  • Certified Train the Trainer/ Forklift,Boom,Scissor lifts, John Deere - 10 years
  • Lean/Kaizen Champion
  • Certified Black belt Six Sigma
  • DOT- reasonable suspicion -Certified
  • Hazmat Certified

Timeline

Regional Director

Metropolitan Warehouse and Delivery
01.2023 - 01.2025

General Manager

Pilot Freight/Maersk
09.2020 - 12.2023

Warehouse Manager

CED Greentech
12.2017 - 08.2020

Operations Supervisor

Genco 3PL FedEx
10.2012 - 02.2017

Associate of Arts - Business Administration

Riverside City College

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