Shawn Macomb
Dothan
Summary
Seasoned professional with a robust background in leadership and strategic planning, honed through diverse roles at Scouts BSA. Excelled in enhancing organizational efficiency, improving service delivery, and fostering inclusive environments. Demonstrated expertise in regulatory oversight and conflict resolution, significantly improving camp operations and scout engagement.
Overview
8
8
years of professional experience
Work History
Food Runner, Busser, Expo
Creede Hotel and Restaurant
04.2025 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
Florida Sea Base Galley Commissioner
Scouts BSA
01.2023 - 11.2024
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
Scouts BSA Camp Commissioner
Scouts BSA
06.2022 - 06.2022
- Directed policy initiatives to improve organizational efficiency and address community needs.
- Oversaw development of programs to enhance public services and maintain compliance with regulations.
- Provided services to Scout Masters and Scouts to ensure their stay at camp enjoyable
Trading Post Director
Scouts BSA
06.2019 - 06.2021
- Improved organizational alignment by implementing new communication strategies.
- Enhanced customer satisfaction, implementing feedback-driven improvements.
- Provided needed equipment to scouts at summer camp for the duration of their stay
Humanities Merit Badge Counselor
Scouts BSA
06.2018 - 06.2018
- Guided scouts in achieving merit badges, fostering personal growth and skill development.
- Improved scout engagement by organizing interactive workshops and activities.
- Developed personalized learning plans for scouts to enhance their skills and knowledge.
- Facilitated badge completion by providing one-on-one mentorship and support.
- Encouraged active participation, inspiring scouts to take initiative in their learning.
- Enhanced scout retention by creating a supportive and inclusive learning environment.
Dining Hall Staff
Scouts BSA
06.2017 - 06.2017
- Maintained cleanliness and organization of dining hall, ensuring a safe and pleasant environment for guests.
- Managed inventory levels by accurately tracking supplies and promptly reporting shortages.
- Provided Food for 200+ campers during their week stay at summer camp
Education
High School Diploma -
Wicksburg High School
05-2021
Skills
- Regulatory oversight
- Public relations
- Leadership skills
- Quality assurance
- Service delivery
- Problem solving
Eagle Scout
I obtained my Eagle Scout Rank through hard work and dedication in my scouting career. I didn't achieve this award all on my own, I had multiple people help me in my journey through scouts including, but not limited to, my Scout Masters, my fellow scouts in my troop, and all the parents that were involved in my scout troop that helped all of us scouts in our careers. This journey was long and difficult, but nonetheless i prospered and achieved this huge achievement.
Timeline
Food Runner, Busser, Expo
Creede Hotel and Restaurant
04.2025 - Current
Florida Sea Base Galley Commissioner
Scouts BSA
01.2023 - 11.2024
Scouts BSA Camp Commissioner
Scouts BSA
06.2022 - 06.2022
Trading Post Director
Scouts BSA
06.2019 - 06.2021
Humanities Merit Badge Counselor
Scouts BSA
06.2018 - 06.2018
Dining Hall Staff
Scouts BSA
06.2017 - 06.2017
High School Diploma -
Wicksburg High School
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