Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Shawn Malen

Santa Rosa,CA

Summary

Experienced in establishing and managing profit-driven sales strategies. Practiced trainer and staff developer with excellent interpersonal and conflict resolution skills. Proficient in meeting company guidelines while improving team efficiency, sales numbers and customer engagement scores.

Overview

13
13
years of professional experience

Work History

Assitant to President/Sales Manager

Aqua Blues
San Francisco, CA
03.2013 - 10.2023
  • Met with clients from buyers from Wal-Mart and Target to negotiate the prices on clothing we were manufacturing for them
  • Followed up on all orders from start to shipping
  • Strategized with the sales team to increase sales and revenue
  • Followed up with the buyers to confirm the satisfaction of the buyers and the customers.
  • Helped the president with his scheduling and travel itinerary as well as managing the day to day operations of the company

Assistant Store Manager

Verge Mobile
Santa Rosa, CA
01.2022 - 04.2023
  • Opened and closed the store
  • Manged employees and their sales goals as well as my own sales goals
  • Trained new employees on systems and selling
  • Made sure inventory was accounted for and checked in
  • Managed the stores cash on hand and the deposits
  • Handled any customer escalations or problems customers needed help with
  • Managed staffing, team training , development, coaching my employees to get them to the next level
  • Provided sales consultations and service on the sales floor during retail hours
  • Ensured audit-compliant based according to standards
  • Ensured effective and efficient store operations
  • Made sure employees followed company policy, processes, and procedures
  • Made sure the store was staffed and running as efficient as possible at all times

Assistant to the Owner

176 Magnolia Construction
San Rafael, CA
02.2018 - 12.2021
  • Over saw bidding on contracts
  • Worked with accounts payable and receivable
  • Budget tracking
  • Worked with buyers and sellers
  • Made sure projects were staying on track and deadlines were being hit on time.

Office Manager

Tideline Marine Group
Sausalito, CA
02.2011 - 11.2013
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives
  • Negotiated Peer contracts with municipal entities such as townships, zoning boards, restaurants to arrange takeoff and landing points for company boats.
  • Oversaw day to day operations of the office. Ran the payroll. Made sure all accounts payable and receivable were up to date.
  • Made sure customers were paying in a timely manner and handled all escalations that arose within the company.
  • Helped get the business running efficiently so that the company could get the next round of funding.

Education

Some College (No Degree) -

Santa Barabara City College
Santa Barbara, CA

Skills

  • Sales Team Evaluations
  • Revenue Monitoring
  • Action Planning
  • Product and Service Promotion
  • Detail-Oriented
  • Sales Records Management
  • Sales Projections

Languages

English
Full Professional

Timeline

Assistant Store Manager

Verge Mobile
01.2022 - 04.2023

Assistant to the Owner

176 Magnolia Construction
02.2018 - 12.2021

Assitant to President/Sales Manager

Aqua Blues
03.2013 - 10.2023

Office Manager

Tideline Marine Group
02.2011 - 11.2013

Some College (No Degree) -

Santa Barabara City College

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Shawn Malen