SHAWN MALLOW
Hillsboro,OH
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Human Resources Manager
Walmart Distribution Center
11.2018 - Current
- Created and implemented forward-thinking initiatives to improve employee engagement
- Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance teams
- Led and provided direction for human resources team of 5
- Monitored and handled all employee claims, including performance-based and harassment incidents
- Directed job fairs to bring in local talent for long term and seasonal positions
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates
- Briefed new hires on essential job information, such as company policies, employment benefits and job duties
- Instructed senior leaders on appropriate employee corrective steps
- Conducted town hall meetings to convey updates
- Forecasted expected personnel demands to achieve objectives
- Educated management on successful policy implementation
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Organized and led staff orientation programs and training to promote collaboration.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Regularly analyzed workforce trends to proactively address potential skill gaps or staffing needs.
- Processed employee claims involving performance issues and harassment.
- Reduced time-to-hire metrics by optimizing recruiting processes, utilizing technology, and streamlining candidate screening methods.
- Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
- Conducted comprehensive HR audits to ensure compliance with labor laws and regulations, mitigating risk of legal issues.
- Reduced employee turnover by analyzing exit interview data and implementing targeted retention strategies.
- Instructed senior leaders on appropriate employee corrective steps.
Human Resources Office Manager
Walmart Distribution Center
05.2016 - 11.2018
- Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders
- Completed bi-weekly payroll for 700 employees
- Arranged corporate and office conferences for company employees and guests
- Delivered expert clerical support by efficiently handling wide range of routine and special requirements
- Processed unemployment claims and acted as company representative at unemployment hearings
- Implemented and supervised orientation procedures for all new hires
- Conducted confidential investigations of discrimination, harassment and workplace violence
- Coached managers through employee relations matters including employee engagement, documentation, discipline and performance improvement plans
- Developed and facilitated all new-hire orientations
- Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans
- Created and enforced HR policies and procedures across organization
- Managed employee offer process with 10% at exempt level
Human Resources Clerk
Walmart Distribution Center
02.2008 - 05.2016
- Recruited and screened qualified potential employees
- Assisted with meetings and presentations within company
- Delivered friendly assistance with new hires throughout interviewing and hiring process
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping
- Responded to employee questions and requests for information in timely and knowledgeable fashion
- Maintained employee privacy and protected payroll operations by keeping all information confidential
- Managed payroll data entry and processing for 700 employees to comply with predetermined company guidelines
- Processed employee W-9 and I-9 forms and managed benefits and leave time
Education
Honor's Diploma - Secretarial Studies And Office Administration
Bradford School of Business
Columbus, Ohio01.1990
Skills
- Employee Relations
- Human Resource Management
- Legal Compliance
- HR policies and procedures
- Microsoft Office proficiency
- Training and mentoring
- Human Resources Operations
- Recruitment and hiring
- Compliance
- Onboarding and Orientation
Certification
- Professional in Human Resources (PHR) - HR Certification Institute.
Timeline
Human Resources Manager
Walmart Distribution Center
11.2018 - Current
Human Resources Office Manager
Walmart Distribution Center
05.2016 - 11.2018
Human Resources Clerk
Walmart Distribution Center
02.2008 - 05.2016
Honor's Diploma - Secretarial Studies And Office Administration
Bradford School of Business
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