Shawn McCarroll
Kershaw,SC
Summary
Adept at tractor-trailer operations and fostering customer relations, I leveraged these skills at Walmart to enhance safety and efficiency in yard management. My background as a business owner underscores my commitment to relationship building and problem-solving, driving significant improvements in team collaboration and organizational effectiveness.
Overview
41
41
years of professional experience
Work History
Lead Yard Driver
River Side Transportation
02.2022 - Current
- Operated yard truck to move empty and loaded trailers safely throughout yard.
- Completed daily equipment checks of fluid levels and monitored equipment for damage or leaks.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Performed Empty Trailer inspections.
- Trouble shoot missing trailers.
- Turn in Near Misses to Manager.
- Locate missing freight.
Lead Driver
US 1
02.2019 - 02.2022
- Updated logs and tracking documents accurately and according to schedule requirements.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Drove safely in various weather and road conditions to avoid accidents.
- Excellent communication skills, both verbal and written.
- Strengthened communication skills through regular interactions with others.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Completed Yard Audits
Night Manager
Laserspot
02.2018 - 02.2019
- Created nightly shift task lists to assign duties to each employee.
- Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
- Maintained accurate delivery, sales and inventory records for good stock management.
- Coordinated vendor and supplier activity for timely delivery of products and services.
- Trained and mentored new and existing staff to achieve best practices.
- Managed 15 employees in delivering smooth, productive night shift operations.
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Asset Protection Associate
Walmart
02.2014 - 02.2018
- Controlled reduction of loss inventory by protecting company assets.
- Checked CCTV for evidence of shoplifting.
- Wrote reports for internal and external crime, burglary, or theft.
- Contacted local authorities and apprehended shoplifters.
- Patrolled warehouse departments to check for suspicious activities.
- Kept patrons and employees safe and from criminal activity.
- Wrote reports outlining activities and results.
- Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
- Implemented loss prevention strategies and programs to minimize shrinkage.
- Investigated and reported any suspicious activity to local law enforcement and store management to obtain quick response.
- Monitored surveillance cameras and alarm systems to detect suspicious activity.
- Arrived and departed trailers at truck gate.
Yard Driver
Walmart
06.2000 - 03.2014
- Operated yard truck to move empty and loaded trailers safely throughout yard.
- Operated yard machinery, hydraulic trailer and forklift to move materials and maintain organization.
- Performed preventive care and maintenance for machine and vehicle operations.
- Informed supervisor and shipping lead about shipping concerns to avoid backups.
- Completed daily equipment checks of fluid levels and monitored equipment for damage or leaks.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Owner/ Builder Mac.LLC
Builder Mac. LLC
02.2017 - 09.2023
- Used personal expertise and craftsmanship to complete residential and commercial renovations.
- Interpreted blueprints accurately, building structures to exact specifications.
- Worked closely with owners throughout process to keep projects in line with individual visions.
- Trained new staff on proper building techniques, site regulations and safety protocols.
- Developed detailed construction plans and organized required materials to maintain productivity.
- Cleaned and maintained tools, equipment and worksites.
- Provided labor support to carpenters, masons and other skilled trades.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Inspected tools and equipment to maintain safety and efficiency.
Truck Driver
Porter Warner Ind.
03.1994 - 07.2000
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Operated with safety and skill to avoid accidents and delays.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
US Army
Army
10.1983 - 10.1993
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
High School Diploma -
Bayou View
Gulfport, MSEletronic Repare - Eletronic Repare
Fayetteville Technical Community College
Fayetteville, NC09.1994
No Degree - Computer Programming
City College of Chicago
Chicago, IL02.1987
Skills
Basic knowledge MS Office
- Tractor-Trailer Operation
- Customer Relations
- Organizational Skills
- Relationship Building
- Critical Thinking
- Interpersonal Skills
- Team Collaboration
- Problem-Solving
- Time Management
- As a former business owner i fully appreciate customer relations
Timeline
Lead Yard Driver
River Side Transportation
02.2022 - Current
Lead Driver
US 1
02.2019 - 02.2022
Night Manager
Laserspot
02.2018 - 02.2019
Owner/ Builder Mac.LLC
Builder Mac. LLC
02.2017 - 09.2023
Asset Protection Associate
Walmart
02.2014 - 02.2018
Yard Driver
Walmart
06.2000 - 03.2014
Truck Driver
Porter Warner Ind.
03.1994 - 07.2000
US Army
Army
10.1983 - 10.1993
High School Diploma -
Bayou View
Eletronic Repare - Eletronic Repare
Fayetteville Technical Community College
No Degree - Computer Programming
City College of Chicago
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