Diligent and adaptable leader with a deep passion for empowering youth and connecting diverse populations to healthier lifestyles. Committed to creating a culture of support where individuals can thrive, I specialize in providing individualized health and wellness programs that inspire confidence and growth. My work centers on promoting diversity, inclusion, global engagement, and cultural competence to ensure all people are valued for their unique talents.
Since joining the Stephens Family YMCA, I have successfully generated over $1.5 million in revenue through my programs, with projections to exceed $2 million by the end of the current school year—excluding swim lessons, which will continue into January 2025.
Key program achievements include:
I have also played a significant role in our YMCA's annual campaign, where I led my teams to achieve 100% staff giving in Mahomet and 91% staff participation in Aquatics this past year.
In 2023, I took on the challenge of transforming the aquatics program culture. The goal was to establish consistency while delivering exceptional customer service. To achieve this, I implemented a reliable schedule and clear rules for both lifeguards and members. As a result, 70% of member complaints related to pool schedule issues were eliminated, leading to a more enjoyable work environment for lifeguards and fostering positive interactions with members.
Every program I oversee is driven by passion and a commitment to fostering positive experiences. I emphasize a growth mindset and ensure that my team embodies the YMCA's core values. My investment in staff development has been critical to both individual and team success, helping them grow in their current roles and preparing them for future opportunities.
Diligent and flexible individual with a passion for building confidence in youth and connecting a diverse population to healthier lives while providing a culture of support for individuals to thrive. Proficient at providing individualized support and empowering others through health and wellness. Engages in creating and sustaining an environment that values all people for their unique talents while taking an active role in promoting and leveraging practices that support diversity, inclusion, global engagement, and cultural competence. Successful at overseeing all areas of daily operations and making effective policy decisions to positively impact business direction and bottom line profits.
Seasoned Director with background in strategic planning, team leadership, and performance optimization. Known for driving company growth by developing efficient operational strategies and fostering professional relationships. Demonstrated abilities in problem solving, decision making, and communication skills. Proven record of delivering innovative solutions and achieving organizational goals. Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.
Stay Organized:
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Technology Integration:
Safety and Compliance:
The Stephens Family YMCA Aquatics Director is responsible for the overall direction, coordination, and success of all 3 pool operations. This role requires a passion for member service, a commitment to creating a culture of excellence, and the ability to manage a variety of aquatic programs to meet the needs of both the community and the YMCA. The ideal candidate will have experience working with diverse populations, including those with special needs, and will ensure the pool operates efficiently, safely, and in compliance with all safety standards.
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Work Permit: Authorized to work in the US for any employer