Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shawn McHugh

Desert Hot Springs,CA

Summary

Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills. Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

17
17
years of professional experience

Work History

Manager

Panera
Palm Springs, CA
02.2008 - Current
  • Established processes to ensure efficient workflow throughout the organization.
  • Ensured compliance with regulatory requirements and industry standards.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Monitored supplier performance to ensure orders were fulfilled on time and accurately according to customer requirements.
  • Identified discrepancies between physical counts and computer records; investigated causes and took corrective action as needed.
  • Negotiated contracts with vendors while ensuring cost-effectiveness and adherence to company policies.
  • Tracked shipments from vendors for prompt resolution of any discrepancies or delays encountered during transit or delivery.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Managed annual budgeting and forecasting, optimizing resource allocation.

Education

College of The Desert
Palm Desert, CA
08-2008

Skills

  • Supplier management
  • Employee training
  • Team leadership
  • Performance monitoring
  • Problem solving
  • Workflow optimization
  • Inventory management
  • Clear communication
  • Time management
  • Budget control
  • Policy and procedure development
  • Documentation and reporting
  • Staff development
  • Schedule preparation
  • Safety procedures
  • Sales management
  • Expense tracking
  • Staff management
  • Customer service
  • Relationship building
  • Shift scheduling

Timeline

Manager

Panera
02.2008 - Current

College of The Desert

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