Shawn Mckenna
Loxahatchee Groves,FL
Summary
Customer-focused team member with experience in fast-paced environments, delivering exceptional service and support. Strong communication skills and attention to cleanliness contribute to a positive guest experience. Dependable and coachable, consistently prioritizing team collaboration and guest satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Project Event Coordinator
|Freelance
05.2025 - Current
- Built project timelines, schedules, and task lists to support event execution.
- Coordinated communication between vendors, volunteers, and attendees.
- Managed logistical tasks including setup, materials, staffing, and planning.
- Organized workflows and documentation to keep multiple projects on track.
- Ensured projects were delivered on time and within scope.
Data Entry Assistant
Confidential Company
05.2022 - Current
- Maintained accurate digital records with 100% data integrity.
- Organized documentation workflows to support team operations.
- Used Excel and digital tools to update, track, and manage data.
- Collaborated with team members to complete tasks on schedule.
Car Detailing Business Owner
Self Employed
06.2023 - 05.2025
- Managed scheduling, client communication, and service planning.
- Built efficient workflows to reduce turnaround time and increase productivity.
- Handled budgeting, invoicing, and financial planning for the business.
- Improved service processes and organization to enhance customer experience.
Education
Associate of Arts - Business Administration And Management, General
Palm Beach State College
Palm Beach, FL05-2027
High School Diploma -
Calvary Christian Academy
Fort Lauderdale, Florida, United States1 2025
Skills
- Customer service and hospitality
- Clear communication
- Team collaboration
- Organization and cleanliness
- Multitasking abilities
- Time management skills
- Adaptability and coachability
- Reliability and punctuality
- Pressure management
- Positive demeanor
- Attention to detail
Certification
- Google Project Management Certificate (7-course)
- PMI Kickoff™ – Agile Project Management
- PMI Kickoff™ – Predictive Project Management
- Atlassian University – 42-Course Jira Software Training
- IBM Agile Explorer
- SCRUMStudy – Scrum Fundamentals Certified (SFC)
Timeline
Project Event Coordinator
|Freelance
05.2025 - Current
Car Detailing Business Owner
Self Employed
06.2023 - 05.2025
Data Entry Assistant
Confidential Company
05.2022 - Current
Associate of Arts - Business Administration And Management, General
Palm Beach State College
High School Diploma -
Calvary Christian Academy