Shawn Mendez
cisco and family corp
Orlando,United States
1
Certification
6
years of professional experience
Experienced with technical support and maintenance tasks. Utilizes problem-solving abilities to troubleshoot and resolve issues efficiently. Knowledge of technical communication and effective collaboration in team settings.
Work History
Assistant Technician
2 Months- Installed and maintained security systems, ensuring optimal performance and reliability.
- Assisted in troubleshooting technical issues, providing effective solutions to enhance system functionality.
- Collaborated with team members to execute project plans, improving operational efficiency and workflow coordination.
- Conducted routine inspections of alarm systems, identifying and resolving potential malfunctions proactively.
maintenance
4 Years 2 Months- Conducted routine inspections and preventative maintenance on HVAC systems, plumbing, and electrical systems, enhancing functionality and safety.
- Maintained accurate records of maintenance activities, repairs, and service schedules to support compliance with safety regulations.
- Maintained accurate records of maintenance activities to ensure compliance and facilitate reporting.
accountant
6 Years 3 Months- Managed financial records, ensuring accuracy and compliance with regulations to support organizational integrity.
- Conducted audits of financial processes and systems, identifying discrepancies and recommending improvements to enhance operational effectiveness.
- Led inventory management for accounting tools and maintenance supplies, implementing systems to efficiently track usage and reorder needs.
Assistant Store Manager
5 Years- Assisted the Store Manager in overseeing daily operations, ensuring compliance with company policies and regulations.
- Managed inventory control, including ordering, receiving, and stocking products, leading to a reduction in stock discrepancies.
- Trained and mentored new team members, fostering a positive work environment and improving team productivity.
- Handled customer inquiries and complaints effectively, enhancing customer satisfaction and loyalty.
- Analyzed sales data and customer feedback to implement strategies that enhanced customer satisfaction and boosted sales performance.
Lead Technician
4 Years 3 Months- Managed a team of technicians and coordinated complex projects, ensuring all tasks were completed efficiently and effectively.
- Conducted regular maintenance and troubleshooting of high-tech equipment, guaranteeing optimal performance and minimal downtime.
- Developed and implemented technical training programs for new employees, enhancing their skills and knowledge in advanced technologies.
- Trained and mentored junior staff, facilitating skill development and growth within the team.
Education
high school diploma
Skills
Attention to Detail (Skillful)
Problem-Solving (Skillful)
Code Compliance (Skillful)
Safety Training (Skillful)
Communication (Expert)
Time Management & Organization (Skillful)
Troubleshooting & Diagnostics (Beginner)
Experience in Operating a Meter (Beginner)
Troubleshooting Ground fault- Fire Alarm System (Novice)
Hand and power tools (beginner)
Power tool use (beginner)
Certification
- Florida Fasa/Basa certification
- Florida Fasa/Basa
- Apr 2026 - Present
Timeline
Assistant Technician
Alarmtronic Systems
06.2026 - CurrentRead More
maintenance
cisco and family corp
06.2022 - CurrentRead More
Lead Technician
Jesus image church
09.2021 - 12.2025Read More
Assistant Store Manager
EssilorLuxottica Sunglass Hut
05.2021 - 05.2026Read More
accountant
cisco and family corp
05.2020 - CurrentRead More
university high school
high school diploma
Read More