Summary
Overview
Work History
Education
Skills
Timeline
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Shawn Michael

Summary

Accomplished Sr. Field Service Representative and electrician with a proven track record at Schneider Electric USA, adept in overseeing complex projects and ensuring quality standards. Specializes in installing, testing, and troubleshooting electrical switchgear, including Schneider Electric systems. Demonstrates exceptional leadership, coordinating cross-functional teams to enhance operational efficiency and safety compliance.

Overview

28
28
years of professional experience

Work History

Sr. Field Service Representative (Team Lead)

Schneider Electric USA
11.2012 - Current
  • Review Engineering documentation with team
  • Establish timeline to coordinate materials and various phases of the project.
  • Complete materials inventory and drive corrections within internal departments
  • Oversee methods and techniques of systems construction process to ensure quality standards are met.
  • Provide Defect correction and product testing support to QA Technicians as needed.
  • Maximized operational efficiency by consistently meeting deadlines and maintaining a high level of productivity while adhering to all safety guidelines.


Contract Field Service Technician

Volt Workforce Solutions
09.2009 - 11.2012
  • Electrical and Mechanical construction of Switchboards, Electrical panels, Switchgear, and various types of equipment in the Schneider Electric offering.

Electrical Service Technician

MTP Enterprises
09.2003 - 04.2009
  • Collaborated with other technicians on complex projects, ensuring seamless integration of new electrical systems.
  • Ensured compliance with local codes and regulations while performing installations.
  • Enhanced system efficiency by troubleshooting and repairing electrical issues in industrial environment.
  • Supported the successful completion of large-scale projects through effective coordination with contractors, suppliers, and project managers.
  • Other Duties included several facilities related projects.

Contract Journeyman Electrician

CLC Contractors
05.2001 - 09.2003
  • Performed troubleshooting to determine issues and appropriate action to complete tasks and provide quality installations.
  • Read technical drawings, diagrams and project documentation to make accurate decisions about electrical system installations and repair work.
  • Repaired and installed new fixtures, wiring, circuits, and motors.
  • Verified problems, investigated faults, and troubleshot solutions to enhance installations.
  • Interpreted electrical codes and diagrams to complete electrical repair and installation tasks.
  • Assisted in training apprentice electricians, sharing knowledge, techniques, and best practices for success in the trade.

Level 3 Technician

Quest Communications
03.1997 - 02.2001
  • Instillation of various aspects of Telecommunications Central Office (Data Center). Including Power Distribution, Dry cell storage, rectifier and inverter systems, Utility/Generator Tie system, Transfer switching, Digital and RF communications media.
  • Ensured seamless integration of new technologies into existing infrastructure, minimizing disruptions in service levels.
  • Provided clear communication channels between cross-functional teams, facilitating collaboration on critical initiatives.

Education

No Degree - Vocational-Technical Education

AeroTek Maximum Group Training Center
Dallas, TX
08-1994

High School Diploma -

Metro Boulevard High School
Wichita, KS
09-1990

Skills

  • Install / Test / Troubleshoot variety of electrical switchgear Specializing in Schneider Electric QED2; PZ4; MC5;
  • Current in all industry related test equipment
  • Current in all industry related safety standards and practices

Timeline

Sr. Field Service Representative (Team Lead)

Schneider Electric USA
11.2012 - Current

Contract Field Service Technician

Volt Workforce Solutions
09.2009 - 11.2012

Electrical Service Technician

MTP Enterprises
09.2003 - 04.2009

Contract Journeyman Electrician

CLC Contractors
05.2001 - 09.2003

Level 3 Technician

Quest Communications
03.1997 - 02.2001

No Degree - Vocational-Technical Education

AeroTek Maximum Group Training Center

High School Diploma -

Metro Boulevard High School

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Shawn Michael