Shawn Miller
Conyers,GA
Summary
Effective at keeping building systems running smoothly and efficiently. Forward-thinking and hardworking manager with excellent verbal and written communication skills bringing several years' experience in the field. I'm quality-driven with a superior work ethic, project management skills and an adaptable approach. I'm skilled with a track record of ensuring smooth operations and maintaining standards in various settings including corporate offices and commercial institutions. Strengths include strong leadership, problem-solving abilities, and exceptional communication skills. Have made significant impact through implementation of effective maintenance programs and improving overall efficiency of facilities. I'm highly-motivated with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
40
40
years of professional experience
Work History
Parking & Transportation Supervisor
Egleston Childrens Hospital
Atlanta, GA
04.2024 - Current
- Supervised maintenance team to ensure daily garage operations were being conducted and completed in a timely manner.
- Conducted weekly parking deck inspections to check the conditions and identify any issues requiring attention to detail.
- Resolved customer complaints in a professional manner by providing appropriate solutions or alternatives.
- Monitored daily operations and provided resolutions for staff to implement in efforts of keeping morale positive and productive.
- Developed strategies to have structure for the completion of daily job assignments.
Keystone Logistics
Self-employeed
Conyers, GA
11.2019 - 04.2024
- Development of policies and procedures related to logistics operations.
- Performed routine maintenance checks on equipment and vehicles for logistics.
- Created and maintained records of all orders, receipts, shipments, storage and distribution activities.
- Coordinated with vendors for necessary supplies and services.
- Ensured compliance with regulatory requirements for shipping goods domestically and internationally.
Terminal Manager
Proficient Transport
Forest Park, GA
03.2018 - 06.2019
- Managed daily operations of the terminal, including staff scheduling and inventory management.
- Developed safety protocols to ensure compliance with OSHA regulations and company policies.
- Ensured compliance with local, state, federal, and international laws governing maritime transportation.
- Managed staff performance by conducting regular evaluations, providing feedback, and taking corrective action when necessary.
- Hired and trained new employees on safety and company policies.
Terminal Manager
California Cartage Company
Forest Park, GA
02.2014 - 05.2018
- Managed daily operations of the terminal, including staff scheduling and inventory management.
- Supervised staff performance by conducting regular evaluations, providing feedback, and taking corrective action when necessary.
- Implemented strategies to optimize efficiency across all departments while minimizing costs.
- Hired, trained and supervised terminal personnel to meet and exceed customer expectations.
- Managed, hired, trained, evaluated, and motivated team of professionals' day-to-day activities of the department.
Operations Supervisor
Time Dispatch
College Park, GA
07.2011 - 07.2014
- Developed and implemented standard operating procedures to ensure efficient workflow.
- Identified areas of improvement and developed strategies to increase efficiency.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Ensured compliance with all safety regulations in the workplace.
- Resolved customer complaints in a timely manner to maintain customer satisfaction.
Business Owner
Dunnmor Trucking
Kent, WA
02.2008 - 08.2011
- Identified and recruited staff members, including managers and sales personnel.
- Established marketing strategies, such as social media campaigns, to promote the business.
- Negotiated contracts with vendors for supplies and services.
- Ensured compliance with all local laws and regulations related to the business operations.
- Oversaw daily operations of the business and provided guidance when needed.
Owner of Cleaning Business
Dunn N Excellence
Kent, WA
02.2005 - 08.2011
- Supervised performance of contracted workers with goals of improving commercial buildings, residential structures, and new construction final cleaning.
- Oversaw and cleaned facilities that ranged in size from 5,000 up to 30,000 square feet. Responsible for each phase of facilitating cleaning, from new construction to completion.
- Analyzed client's business needs and assisted in determining appropriate industrial equipment needed to reach cleaning and maintenance goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership, insight, and mentoring to newly hired workers to supply knowledge of products, safety procedures, and plans of action to meet important deadlines. programs.
Apartment Manager
Crivello Properties
Milwaukee, WI
09.1984 - 06.1986
- Conducted on-site inspections of apartments for maintenance and safety issues.
- Resolved tenant complaints in a timely manner while maintaining positive relationships with tenants.
- Organized move-in and move-out procedures for new or departing tenants.
- Performed regular walkthroughs of each unit to identify potential issues or hazards that require attention.
- Managed and oversaw operations, maintenance and administration of properties.
Education
Master of Arts - Counseling
Luther Rice College And Seminary
Lithonia, GA03-2017
Bachelor of Science - Psychology
University of Phoenix
Tempe, AZ05-2014
Associate of Science - Psychology
University of Phoenix
Tempe, AZ06-2010
Skills
- Budget Analysis
- Logical reasoning
- Operations Support
- Warehouse Management
- Interior and exterior cleaning
- Health and Safety Regulations
- Proper chemical handling
- Sanitation Practices
- Supply Inventory Management
- Customer Service
- Training and mentoring
- Customer Relationship Management
- Task Delegation
- Cleaning and sanitation
- Staff evaluations
- Quality Assurance
- Environmental Compliance
- Building Maintenance
- Operational efficiency and safety
- Employee supervision and task delegation
- Grounds management
- Strategic Planning
Accomplishments
- Received a letter of recommendation from U.S. Navy Commander for going above and beyond with implementing processes and procedures to improve daily functions, operations, and logistical training. In addition, recognized for my outstanding supervision for operations.
Timeline
Parking & Transportation Supervisor
Egleston Childrens Hospital
04.2024 - Current
Keystone Logistics
Self-employeed
11.2019 - 04.2024
Terminal Manager
Proficient Transport
03.2018 - 06.2019
Terminal Manager
California Cartage Company
02.2014 - 05.2018
Operations Supervisor
Time Dispatch
07.2011 - 07.2014
Business Owner
Dunnmor Trucking
02.2008 - 08.2011
Owner of Cleaning Business
Dunn N Excellence
02.2005 - 08.2011
Apartment Manager
Crivello Properties
09.1984 - 06.1986
Master of Arts - Counseling
Luther Rice College And Seminary
Bachelor of Science - Psychology
University of Phoenix
Associate of Science - Psychology
University of Phoenix
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