I am a dedicated and hard worker with excellent communication skills with the ability to prioritize in a fast-paced environment. I am seeking a challenging career that utilizes my skills as a nurse working with patients or as a quality review nurse. I would like a nursing career that enriches my knowledge, and provides me the opportunity to be part of a team that contributes towards the growth of the organization, offering me both job satisfaction and professional growth.
Overview
9
9
years of professional experience
Work History
Medication Management LPN
Northwestern Medicine
Chicago, IL
03.2020 - Current
Utilize established, evidence-based protocols to perform medication refills and close care gaps
Process medication refill requests from patients and pharmacies
Review prescription details, dosage instructions, and medication history
Educate patients about their medications, including dosage, administration, and potential side effects
Address patient questions and concerns regarding medications
Communicate with healthcare providers to clarify prescription details or obtain necessary approvals
Collaborate with pharmacies to resolve medication-related issues
Maintain clear and accurate documentation of all communication and actions taken
Maintain positive, professional relationships with all members of the healthcare team through effective communication, mutual support, and respect
Collaborated on the development of refill dotphrase
Facilitate insurance interactions to ensure medication authorization
HEDIS Review Nurse
Blue Cross Blue Shield (Medix)
Chicago, IL
12.2018 - 02.2020
Applied structured auditing criteria to abstract medical records, followed defined procedures for saving approved medical record documentation, and accurately entered the results of chart audits into the health plans database, Quality Spectrum Hybrid Reporter (QSHR)
Ensured timely and compliant submission of abstract medical record documentation for HEDIS measures, contributing to the annual reports provided to National Committee for Quality Assurance (NCQA)
Consistently achieved productivity goals while maintaining less than 5% error rate in ongoing record abstraction and data entry tasks
Maintained adherence to HIPAA, Diversity Principles, Corporate Integrity and Compliance Program policies as well as other relevant corporate and departmental policies
Maintained effective communication with management for the successful execution of assigned responsibilities
Licensed Practical Nurse
Dupage Medical Group
Joliet, IL
05.2017 - 12.2018
Facilitated the administration of vaccines
Executed electrocardiogram procedures
Performed wound care dressing
Obtained and recorded patient vital signs
Performed blood draws
Demonstrated professionalism and adherence to confidentiality protocols in handling sensitive patient data
Overseen handling of medical service referrals
Licensed Practical Nurse
Chicago Behavior Hospital
Des Plaines, IL
11.2016 - 01.2017
Conducted mental health assessments for residents
Collaborated with healthcare professionals to ensure optimal patient outcomes
Gathered information by interviewing patients and documenting their medical backgrounds
Monitored and documented patients' vital signs accurately
Provided administration of medication through injections
ER Licensed Practical Nurse
Jackson Park Hospital
Chicago, IL
06.2016 - 11.2016
Collaborated with healthcare professionals to ensure optimal patient outcomes
Interviewed patients and recorded their medical history
Obtained vital signs
Provided administration of medication through injections
Licensed Practical Nurse
Countryside Rehabilitation Center
Dolton, IL
10.2015 - 06.2016
Administered medication as prescribed by the physician
Conducted mental health assessments for residents
Administered basic wound care
Executed admissions, transfers, and discharges effectively
Ensured accuracy of patient charts through weekly audits and review of prescription orders
Conducted MDS quarterly assessments, including the Braden Scale assessment, pain scale assessment, and Fall Risk Assessment
Collaborated with Occupational therapy, Physical therapy, Speech therapy, and Nutrition departments to enhance patient's quality of care
Diligently observed patients for any signs of altered condition, promptly notifying the Nurse Practitioner or Primary Care Physician as required
Provided regular updates to ensure families were informed about the care and health of their loved ones
Managed and directed CNA assignments effectively
Facilitated the learning process of recently hired nurses through training on medication routine and department processes
Implemented strategies for patient mobility enhancement and accurately documented progress
Medical Assistant Student Externship at Northwestern Medicine Grayslake Outpatient Center & Northwestern Medicine Lake Forest HospitalMedical Assistant Student Externship at Northwestern Medicine Grayslake Outpatient Center & Northwestern Medicine Lake Forest Hospital