Shawn Moses
Marquez
Summary
Adept at troubleshooting and repair, I leveraged my problem-solving skills and positive attitude to enhance service quality and efficiency at PPI, among other employers. My expertise in technical troubleshooting and mentorship significantly improved team performance and customer satisfaction, with a notable achievement in preventive maintenance and electrical troubleshooting.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Shop Forman
Kmc Equipment
06.2022 - Current
- Diagnosed equipment issues for timely repairs and minimized downtime.
- Trained staff on safety measures to promote compliance and minimize risks.
- Audited supplies regularly to ensure accuracy and prevent waste of resources.
- Led team to complete projects by assigning tasks and monitoring progress.
Mechanic
Kyrish Trucks
11.2021 - 06.2022
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
Journeyman Mechanic
Tms International
02.2020 - 11.2021
- Enhanced vehicle performance by conducting thorough diagnostics and implementing appropriate repairs.
- Collaborated closely with service advisors to ensure accurate estimates were provided to customers based on their specific repair needs.
- Collaborated with team members for efficient workflow, leading to improved turnaround times for repairs.
- Reduced vehicle downtime for clients by prioritizing urgent repairs and working efficiently under pressure.
- Maintained a safe work environment by adhering to stringent safety regulations and protocols.
Field Service Technician
Sun State Equipment
07.2017 - 07.2020
- Upgraded hardware components, improving processing speeds and operational efficiency for data centers.
- Debugged software malfunctions using advanced diagnostic tools, enhancing user experience and system reliability.
- Repaired electronic components, resolving issues and enhancing device longevity across multiple platforms.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Operated hand tools and power equipment according to company safety procedures.
Field Service Technician
Sunbelt Rentals
07.2016 - 07.2017
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Operated hand tools and power equipment according to company safety procedures.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
- Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
Field Service Technician
PPI
06.2014 - 07.2016
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Operated hand tools and power equipment according to company safety procedures.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
- Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Continuously expanded knowledge base through ongoing training and certification programs, staying current with industry advancements.
Senior Mechanic
Delta Rigging & Tools
03.2014 - 12.2014
- Enhanced customer satisfaction through timely and accurate completion of repairs, resulting in positive feedback and repeat business.
- Mentored junior mechanics, sharing knowledge and expertise to develop their skills and improve overall team performance.
- Solved complex mechanical issues by utilizing advanced diagnostic tools and troubleshooting techniques.
- Established a reputation as a reliable Senior Mechanic known for meticulous attention to detail in all aspects of repair work performed at the facility.
- Utilized technical manuals and schematics for accurate diagnosis of complex mechanical problems, leading to successful repairs in minimal timeframes.
- Exceeded performance metrics consistently through dedication to quality workmanship and efficient time management strategies.
- Contributed to a positive team environment by offering assistance when needed and collaborating effectively with coworkers on challenging projects.
Shop Manager / Mechanic
Waste Managment
06.2013 - 05.2014
- Conducted regular audits for accurate stock levels, minimizing overstock and shortages.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Shop Technician
Waste Management Company
08.2012 - 06.2013
- Kept shop clean, organized and stocked with supplies.
- Contributed to a safer work environment by consistently following safety protocols and procedures.
- Repaired parts, components and assemblies to correct malfunctions.
- Supported team members with technical expertise, helping to resolve complex issues and improve overall performance.
- Efficiently managed multiple tasks, ensuring all projects were completed on time without compromising quality.
- Reduced equipment downtime through regular maintenance and prompt troubleshooting.
- Maintained accurate records of repair work completed, enabling efficient tracking of equipment history and warranty information.
- Demonstrated adaptability by quickly learning new software applications used for tracking inventory levels and processing orders.
Mechanic
US Army
02.2006 - 08.2009
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Deployment to Iraq
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
Education
Associate Of Applied Science - Welding
Brazosport College
Lake Jackson, TX02.2017
Electrical Motor Control - Motor Control
Brazosport College
Lake Jackson, TX09.2015
Cummins Certification - Diesel Engines
Uti
Houston, TX10.2013
Diesel And Industrial - Diesel And International Mechanics
Uti
Houston, TX05.2013
Wheeled Vehicle Mechanic - Mechanics
Us Army 63b10 School
Edgewood, MD05.2006
Skills
- Problem-solving
- Positive attitude
- Troubleshooting and repair
- Field repairs
- Preventive Maintenance
- Technical troubleshooting
- Training and mentoring
- Wielding
- Cummins certification
- Read Sematics
- Electrical troubleshooting
Certification
• EPA 608 certification
• air brake inspector cert.
Timeline
Shop Forman
Kmc Equipment
06.2022 - Current
Mechanic
Kyrish Trucks
11.2021 - 06.2022
Journeyman Mechanic
Tms International
02.2020 - 11.2021
Field Service Technician
Sun State Equipment
07.2017 - 07.2020
Field Service Technician
Sunbelt Rentals
07.2016 - 07.2017
Field Service Technician
PPI
06.2014 - 07.2016
Senior Mechanic
Delta Rigging & Tools
03.2014 - 12.2014
Shop Manager / Mechanic
Waste Managment
06.2013 - 05.2014
Shop Technician
Waste Management Company
08.2012 - 06.2013
Mechanic
US Army
02.2006 - 08.2009
• EPA 608 certification
• air brake inspector cert.
Associate Of Applied Science - Welding
Brazosport College
Electrical Motor Control - Motor Control
Brazosport College
Cummins Certification - Diesel Engines
Uti
Diesel And Industrial - Diesel And International Mechanics
Uti
Wheeled Vehicle Mechanic - Mechanics
Us Army 63b10 School
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