Shawn Newton
Atlanta,GA
Summary
Demonstrated success in building and deploying well-planned benefits and compensation plans. Competent in onboarding, orienting and training employees, as well as managing enrollments and mediating problems. Certified Scrum Master.
Overview
23
23
years of professional experience
Work History
Senior Compensation Manager
AT&T
11.2005 - Current
- Negotiated vendor contracts for benefits providers, securing cost-effective solutions while maintaining high-quality offerings for employees.
- Assisted in developing job descriptions outlining roles, responsibilities, qualifications, and required competencies for each position within the organization.
- Evaluated job positions to ensure accurate salary ranges, maintaining internal equity and external competitiveness.
- Acted as a subject matter expert during mergers and acquisitions, ensuring a smooth transition of compensation policies and practices.
- Developed training materials to educate managers on compensation-related topics such as salary negotiation, pay equity, and performance management strategies.
- Analyzed market data to establish competitive pay scales, ensuring the company''s ability to attract and retain top talent.
- Enhanced compensation strategies by conducting thorough market research and staying updated on industry trends.
- Mentored junior staff members in the development of their skills related to compensation analysis and management techniques.
Night Auditor
Marriott International, Inc.
07.2004 - 08.2005
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Kept accounts in balance and ran daily reports to verify totals.
- Promoted a positive work atmosphere by maintaining high levels of professionalism, enthusiasm, and commitment to guest satisfaction during overnight shifts.
Fellowship Student
Johnson & Wales University
08.2001 - 08.2004
- Followed school and classroom policies, regulations, dress codes, and schedules.
- Worked in team environment to maintain high levels of productivity.
- Took extensive notes to document lessons and further solidify learning objectives.
- Collaborated on group projects to complete professional deliverables.
- Hired and trained new employees, demonstrating best methods for serving clients and guests at the Embassy Suites Historic and the Renaissance by Marriott International.
- Regularly analyzed guest feedback data to identify and address areas where improvements could be made, resulting in consistently high customer satisfaction ratings.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Conducted student performance evaluations, identifying areas for improvement and providing constructive feedback.
- Established a positive work culture that promoted teamwork, collaboration, and employee morale.
- Increased guest satisfaction by implementing innovative customer service initiatives and staff training programs.
Education
MBA - Business Administration And Management
Johnson & Wales University
Providence, RI08.2005
Bachelor of Arts - International Hotel Management
Johnson & Wales University
Providence, RI07.2004
Skills
- Job Evaluation
- Incentive Programs
- Employee Relations
- Organizational Development
- Benefits Administration
- Compensation strategy
- Payroll Administration
- Labor Laws Compliance
- Strategic Planning
- Data Analysis
Timeline
Senior Compensation Manager
AT&T
11.2005 - Current
Night Auditor
Marriott International, Inc.
07.2004 - 08.2005
Fellowship Student
Johnson & Wales University
08.2001 - 08.2004
MBA - Business Administration And Management
Johnson & Wales University
Bachelor of Arts - International Hotel Management
Johnson & Wales University
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