Shawn Nixon

• Repaired plumbing systems, components, and equipment.
• Installed valves, hangers, supports, and flanges inside piping systems.
• Installed new piping systems in various types of buildings following local building codes and regulations.
• Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
• Measured, threaded, and cut materials to correct angles.
• Consistently met deadlines while maintaining high-quality craftsmanship throughout all stages of plumbing installations, repairs, or maintenance tasks.
• Selected type and size of piping required for each project.
• Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
• Delivered high-quality workmanship, consistently meeting or exceeding client expectations on completed jobs.
• Complied with state plumbing codes throughout duration of each project.

• Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
• Maintained a safe working environment through adherence to safety protocols and regular site inspections.
• Ensured timely completion of projects with effective time management and prioritization of tasks.
• Checked equipment to determine if maintenance was required.
• Inspected completed work to verify quality standards and compliance with criteria.

• Managed inventory control, cash control, and store opening and closing procedures.Was directly over the plumbing department.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Assisted with hiring, training and mentoring new staff members.

• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
• Managed conflict resolution among team members, fostering a positive and collaborative work environment.
• Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
• Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.