Office Manager/Coordinator (Promotion)
- Oversaw daily operations of three office locations in Illinois and Texas, with frequent travel to these locations monthly, optimizing workflow and productivity, managed opening two of three call centers
- Supervised and supported a team of administrative staff, fostering their growth and performance
- Coordinated projects, events, and launches, fostering collaboration and effective communication
- Coordinated and managed a week long event across all three locations, with a budget of $150,000-$200,000 every year for 600 employees, as well as various other employee recognition programs throughout the year.
- Implemented office policies and procedures to maintain a positive work environment and ensure compliance
- Managed budgets, paid monthly expenses, and produced financial reports, ensuring accuracy and adherence to accounting standards
- Maintained meticulous records and documents using WorkDay system
- Utilized various software programs and tools, including Microsoft Office 365 Suite, Power BI, SalesForce and CRM software
- Successfully managed multiple projects, ensuring timely completion and adherence to quality standards
- Collaborated with cross-functional teams to define project scope, goals, and deliverables
- Resolved project-related issues, risks, and conflicts, ensuring smooth project execution.