Shawn Phillips
Baxter,TN
Summary
Dynamic Service Technician with a proven track record at Just Breathe Oxygen and Medical Supplies, excelling in equipment installation and repair. Recognized for enhancing customer satisfaction through exceptional service and attention to detail. Skilled in troubleshooting and preventive maintenance, driving operational efficiency and compliance with safety standards.
Overview
33
33
years of professional experience
Work History
Service Technician
Just Breathe Oxygen and Medical Supplies
03.2025 - Current
- Performed routine maintenance on oxygen equipment to ensure functionality and safety compliance.
- Assisted customers in selecting appropriate medical supplies based on individual needs and preferences.
- Conducted equipment inspections to identify issues and recommend necessary repairs or replacements.
- Collaborated with team members to streamline inventory management processes for efficient service delivery.
- Educated clients on proper usage of medical devices to enhance user experience and safety.
- Maintained cleanliness and organization of workspaces, ensuring adherence to health regulations and standards.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
Production Manager
Tachi-S
10.2006 - 12.2024
- Managed daily production schedules to ensure timely completion of manufacturing goals.
- Coordinated team efforts to uphold quality control standards throughout the production process.
- Trained new employees on safety protocols and efficient operational procedures.
- Implemented inventory management practices to optimize resource allocation and reduce waste.
- Monitored equipment performance, identifying areas for maintenance and improvement.
- Assisted in resolving production issues swiftly to minimize downtime and maintain output levels.
- Conducted regular inspections of work areas to ensure compliance with health and safety regulations.
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Collaborated with cross-functional teams to ensure timely delivery of high-quality products according to customer requirements.
- Managed internal operational standards and productivity targets.
- Reviewed maintenance and repair problems to determine appropriate action for resolution.
- Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
- Standardized production procedures, job roles, and quality assurance guidelines.
- Conducted root cause analysis on production issues, devising corrective actions to prevent recurrence.
- Enhanced production efficiency by streamlining processes and implementing lean manufacturing techniques.
Recycling Manager
TRW Automotive
04.1992 - 10.2006
- Oversaw daily recycling operations, ensuring compliance with safety and environmental regulations.
- Developed training programs for staff to improve operational efficiency and waste management practices.
- Implemented process improvements that increased recycling rates and reduced contamination in collected materials.
- Coordinated collection schedules with local businesses to enhance service delivery and optimize logistics.
- Monitored equipment maintenance and troubleshooting to minimize downtime and ensure operational continuity.
- Collaborated with management to set achievable goals and evaluate progress regularly.
- Implemented quality control measures to minimize contamination in recycled materials and maintain high standards.
Education
Upperman High School
Baxter, TNSkills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Troubleshooting skills
- Problem and issue resolution
- Power tool proficiency
- Repair techniques
- OSHA requirements
- Diagnostic testing
- Mechanical aptitude
- Hand tool expertise
- Equipment inspection
- Flexible and adaptable
Timeline
Service Technician
Just Breathe Oxygen and Medical Supplies
03.2025 - Current
Production Manager
Tachi-S
10.2006 - 12.2024
Recycling Manager
TRW Automotive
04.1992 - 10.2006
Upperman High School
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