Shawn Phillips Jr
Rochester,NY
Summary
Results-driven professional with a strong background in quality control and assembly at Corning. Proven expertise in troubleshooting Fusion and Genesis machinery, enhancing production efficiency. Exceptional communicator with a solid work ethic, committed to maintaining high-quality standards and process validation. Achieved a 70% boost in productivity through streamlined operations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Precision Build
Corning
02.2022 - 08.2023
- Inspected completed parts to verify compliance with specifications and quality standards.
- Utilized micrometers and calipers to measure and verify precise tolerances.
- Read and interpreted blueprints, technical drawings and schematics to determine parts dimensions.
- Worked with team members to improve production processes and procedures.
- Supported recordkeeping by logging daily production, scrap rate and machine maintenance data.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Inspected and measured machined parts for conformance to specified tolerances.
- Measured, examined or tested completed units to check for defects and verify conformance to specifications using precision instruments such as micrometers.
- Collaborated with engineers and other machinists to develop optimal machining processes.
- Performed frequent visual inspections to root out tolerance and compliance issues.
- Utilized gauges, tools and equipment to complete in-depth assessments.
- Monitored production operations for compliance with specifications and promptly reported defects.
- Developed checklists to coordinate inspections with departmental managers.
Assembly Technician / Technician a
Yoh
01.2021 - 02.2022
- Analyzing boards after they exit Kohyoung operating system
- Performed assembly of products according to specifications and instructions.
- Worked directly with QA personnel to identify and correct defects.
- Perform complex mechanical alignments and calibration of equipment to quality standards.
- Efficient with Fusion and Genesis machinery to pin point where components are being placed on boards
- Using soldering equipment to re-work boards if necessary
Customer Service Representative
Verizon Wireless
03.2018 - 10.2020
- Answered constant flow of customer calls with up to 200 calls in queue per minute.
- Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
- Recommended Verizon to customers, thoroughly explaining details.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services and company information.
- Educated customers on promotions to enhance sales.
Warehouse Worker
Klein Steel Service Inc.
02.2017 - 12.2017
- Loaded, unloaded and moved material to and from storage and production areas.
- Simplified shipping and receiving processes, which boosted productivity 70%.
- Maintained accurate inventory records to provide data for use in audits and completion of order requests
- Effectively operated pallet jacks equipment to receive and transport items from various warehouse locations.
- Completed over 300 customer orders each day in warehouse setting.
- Used forklifts and pallet jacks to relocate products.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Moved products of all sizes using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
Team Leader
General Motors Co
03.2024 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Led by example, demonstrating commitment and professionalism that inspired team members to excel.
- Implemented comprehensive reporting system to track team performance and identify areas for improvement.
- Enhanced overall production efficiency with timely troubleshooting and resolution of technical issues.
- Increased productivity with regular maintenance check-ups aligned with manufacturer specifications and guidelines.
Education
High School Regents Diploma -
East High School
Rochester, NY06.2011
Skills
- Assembly and Production
- Troubleshooting Fusion and Genesis machinery
- Written/Verbal Communication
- Excellent work ethic
- Feeder adjustments
- Job set-up
- Hand soldering
- Kohyoung operator
- Microsoft SharePoint
- Quality Control
- Quality Assurance Procedures
- Use Testing Equipment
- Quality Standards
- Quality Control Planning
- Time Management
- Process Validation
- Recording Survey Measurements
Certification
Soldered electrical and electrical assemblies
IPC J-STD-001 1/29/2021 - 1/2023
Timeline
Team Leader
General Motors Co
03.2024 - Current
Precision Build
Corning
02.2022 - 08.2023
Assembly Technician / Technician a
Yoh
01.2021 - 02.2022
Customer Service Representative
Verizon Wireless
03.2018 - 10.2020
Warehouse Worker
Klein Steel Service Inc.
02.2017 - 12.2017
High School Regents Diploma -
East High School
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