SHAWN PLEASANTS
Amazon
Smithfield,VA
4
years of professional experience
Motivated and dependable college student pursuing a degree in Musical Theatre at Long Island University. Experienced in customer service, warehouse operations, package handling, teamwork, and multitasking in fast-paced environments. Strong communication skills, attention to detail, and a positive attitude. Eager to bring reliability, adaptability, and a customer-focused approach to the Zara team.
Work History
Warehouse Worker
2 Months- Sorted, scanned, and organized packages to ensure accurate and timely processing.
- Prepared packages for shipment by following packing procedures and workplace safety guidelines.
- Loaded, moved, and organized packages while maintaining an efficient workflow.
- Worked in a fast-paced environment to meet daily productivity goals and shipping deadlines.
- Collaborated with team members and supervisors to complete warehouse tasks efficiently.
- Maintained organized work area and followed procedures to prevent package errors.
- Demonstrated reliability, attention to detail, and the ability to stay focused during busy shifts.
To go
1 Year 1 Month- Provided friendly and attentive customer service in a fast-paced environment.
- Collaborated with coworkers to complete daily tasks and maintain smooth operations.
- Managed multiple responsibilities while remaining flexible and adaptable.
- Responded promptly to customer needs and helped resolve concerns.
- Maintained a positive attitude while working as part of a team.
Host
2 Years 1 Month- Welcomed guests and provided excellent customer service to create a positive dining experience.
- Organized seating arrangements and managed guest flow efficiently.
- Processed online orders, handled cash register transactions, and prepared takeout orders accurately.
- Communicated with kitchen staff to ensure orders were completed correctly and on time.
- Maintained a clean and organized environment while following hygiene standards.
- Handled customer concerns professionally and maintained a friendly attitude during busy shifts.
- Prioritized responsibilities and managed time effectively to support smooth restaurant operations.
Education
Bachelor of Arts - Musical Theatre
Skills
Restaurant operations
Customer engagement
Cash register operation
Food safety
Payment processing
Table service
Order processing
Point of sale
Beverage service
Task prioritization
Detail orientation
Issue resolution
Timeline
Warehouse Worker
Amazon
06.2026 - 08.2026Read More
To go
Kickback jacks
07.2024 - 08.2025Read More
Host
Plaza Azteca Mexican Restaurant
07.2022 - 08.2024Read More
Long Island University
Bachelor of Arts from Musical Theatre
Read More