Shawn Polen
Perkinsville,VT
Summary
To gain employment within a telecommunications company advance career and skill set. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
Work History
Lead Field Engineer III
Employee
01.2020 - 11.2023
- Installation and integration of Ericsson MMBB 6630 and C BAND 6648/6651
- LTE 4G and 5G mixed mode integration on existing AT&T cell sites as well as New Site Builds
- Other duties include training other FEs, materials and hardware management for the team
- Verifying all issued assets had 100% of included materials before deploying to sites.
- Identified any key changes to project that could affect cost, completion date and customer relationship.
- Observed construction methods and installations, inspection and testing processes to maintain consistent progress.
- Interacted effectively with site engineering team and field staff to coordinate work that complied with design and construction documents.
- Identified major issues that could arise and provided solutions for these problems.
- Prepared documentation that would be used in requests for proposal.
- Managed team in troubleshooting efforts that alleviated errors.
- Assessed processes to assure that construction progressed as scheduled and met contract specifications.
- Served as liaison between site engineering team and field to coordinate work in accordance with design and construction documents.
- Determined root cause and provided corrective action to prevent future failures through investigation and analysis.
- Applied expertise in comprehensive root cause failure analysis.
- Integrated and tested LTE 4G/5G for massive upgrade of network.
Lead Field Engineer III
Contractor
05.2018 - 11.2019
- Training Field Engineer's
- Observed construction methods and installations, inspection and testing processes to maintain consistent progress.
- Install and migrate to Nokia Air Scale equipment.
- Integrated and tested Samsung for Verizon for massive upgrade of network.
- Interacted effectively with site engineering team and field staff to coordinate work that complied with design and construction documents.
- Identified major issues that could arise and provided solutions for these problems.
- Prepared documentation that would be used in requests for proposal.
- Managed team in troubleshooting efforts that alleviated errors.
- Assessed processes to assure that construction progressed as scheduled and met contract specifications.
- Served as liaison between site engineering team and field to coordinate work in accordance with design and construction documents.
- Determined root cause and provided corrective action to prevent future failures through investigation and analysis.
- Applied expertise in comprehensive root cause failure analysis.
- Confirmed that construction progressed as scheduled and in compliance with contract specifications.
Field Engineer III
Employee
01.2014 - 01.2017
- Installation, Integration, and, testing on Ericsson RBS 3418, 3518, 3106, 3206, and 6601 1-4th C
- LTE BBU5216, DUS/DUL RBS6102, 6301, with required 6601 and XMU
- AT&T and VTEL cell sites
- Observed construction methods and installations, inspection and testing processes to maintain consistent progress.
- Identified any key changes to project that could affect cost, completion date and customer relationship.
- Interacted effectively with site engineering team and field staff to coordinate work that complied with design and construction documents.
- Identified major issues that could arise and provided solutions for these problems.
- Prepared documentation that would be used in requests for proposal.
- Managed team in troubleshooting efforts that alleviated errors.
- Assessed processes to assure that construction progressed as scheduled and met contract specifications.
- Served as liaison between site engineering team and field to coordinate work in accordance with design and construction documents.
- Determined root cause and provided corrective action to prevent future failures through investigation and analysis.
- Applied expertise in comprehensive root cause failure analysis.
- Confirmed that construction progressed as scheduled and in compliance with contract specifications.
- Monitored construction methods and installations, inspection and testing processes.
Lead Field Engineer III
Contractor
06.2011 - 12.2013
- Install Integration and testing on Ericsson RBS 3418, 3518, 3106, 3206, and 6601 1-4th C
- LTE Multiple certifications acquired
- Including training, scheduling, warehouse, stock and customer updating on AT&T cell sites In VT, ME, NH, MA, CT, TX, FL, AL, MS, LA, TN, RI, and NY.
- Identified any key changes to project that could affect cost, completion date and customer relationship.
- Observed construction methods and installations, inspection and testing processes to maintain consistent progress.
- Interacted effectively with site engineering team and field staff to coordinate work that complied with design and construction documents.
- Identified major issues that could arise and provided solutions for these problems.
- Prepared documentation that would be used in requests for proposal.
- Managed team in troubleshooting efforts that alleviated errors.
- Assessed processes to assure that construction progressed as scheduled and met contract specifications.
- Served as liaison between site engineering team and field to coordinate work in accordance with design and construction documents.
- Determined root cause and provided corrective action to prevent future failures through investigation and analysis.
Triple Tech. Installer
Triple Tech. Installer
06.2008 - 10.2009
- Residential installation of Digital Voice, High Speed Internet, Wireless Networks, Digital Television, and all wiring that was necessary and training new techs.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Laid out materials and system components to prepare for installation.
- Inspected installations to check for functionality and maintain customer satisfaction.
- Calculated materials and time needed for each job.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
- Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
- Supported customer satisfaction, providing detailed instructions and demonstrations on proper system operation.
- Completed troubleshooting of malfunctions and diagnosed issues.
- Assisted with system design and layout to optimize installations and continuous performance.
- Used appropriate PPE to reduce risks when working with electrical and communications systems.
Snowmaker/Mt. Operations
Okemo MT. Resort
10.2002 - 03.2009
- Maintaining the quality/conditions of manmade snow using/ operating high-pressure air and water ground and tower snow guns, during extreme weather conditions
- Night shift 12-12 with use of Snowmobile and ATV on all activities as well as training new snow makers, Including year-round mountain operations/construction for 2 years.
Triple Tech. Installer
Nationwide CATV
09.1999 - 04.2007
- Residential installation of Digital Voice, High Speed Internet, Wireless Networks, Digital Television, and all wiring that was necessary as well as underground/aerial construction, audits, traffic control, training new techs and sales.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Laid out materials and system components to prepare for installation.
- Inspected installations to check for functionality and maintain customer satisfaction.
- Calculated materials and time needed for each job.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
- Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
- Supported customer satisfaction, providing detailed instructions and demonstrations on proper system operation.
- Completed troubleshooting of malfunctions and diagnosed issues.
- Assisted with system design and layout to optimize installations and continuous performance.
- Used appropriate PPE to reduce risks when working with electrical and communications systems.
Machinist
Uhrichsville carbide
01.1998 - 01.1999
- Operation of manual and CNC grinding equipment on carbide circular saw blades also replacing teeth when necessary.
- Manually set up machinery, lathes, and grinders.
- Inspected completed parts to verify compliance with specifications and quality standards.
- Read and interpreted blueprints, technical drawings and schematics to determine parts dimensions.
- Worked with team members to improve production processes and procedures.
- Monitored equipment to detect and report malfunctions and prevent accidents.
- Adjusted machines to increase productivity for runs.
- Operated drill presses, lathes and milling machines to produce required parts.
- Adjusted machine settings to reduce waste and improve efficiency.
- Completed projects on time and under budget and maintained equipment and tools.
- Lubricated parts and performed minor and preventive maintenance to improve machine function and increase lifespan.
- Studied daily work instruction, sketches, drawings, blueprints, and manuals to determine dimensions and tolerances accurately.
- Used CNC and manual equipment to perform both initial and final machining.
- Reduced error and non-conformances with by utilizing fixtures and cutting tools on CNC machines.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Utilized micrometers and calipers to measure and verify precise tolerances.
Education
Diploma - General studies with wood shop, machine shop, and drafting.
Claymont High School
Uhrichsville, OH06.1997
Skills
- Decision Making
- Maintenance Planning
- Adaptability and Flexibility
- Team Leadership
- Equipment Installation
- Field Operations Supervision
- Site Inspections
- Attention to Detail
- Technical Troubleshooting
- System Integration
- Customer Relationship Management
- Software Proficiency
- Problem Solving
- Health and Safety Compliance
- Documentation and Reporting
- Performance Monitoring
- Training and Development
- Scheduling and Planning
- Time Management
- Quality Assurance
- Resource Allocation
- Standards and Compliance
- Quality Control
- Change Order Management
- System Testing
- Team Communication
- Field Data Collection
- Field Production
- Safety Procedures
- Document Management
- Corrective Action Planning
- Engineering
- Troubleshooting
- Analytical Thinking
- Problem Resolution
- Inspections
References
References available upon request.
Timeline
Lead Field Engineer III
Employee
01.2020 - 11.2023
Lead Field Engineer III
Contractor
05.2018 - 11.2019
Field Engineer III
Employee
01.2014 - 01.2017
Lead Field Engineer III
Contractor
06.2011 - 12.2013
Triple Tech. Installer
Triple Tech. Installer
06.2008 - 10.2009
Snowmaker/Mt. Operations
Okemo MT. Resort
10.2002 - 03.2009
Triple Tech. Installer
Nationwide CATV
09.1999 - 04.2007
Machinist
Uhrichsville carbide
01.1998 - 01.1999
Diploma - General studies with wood shop, machine shop, and drafting.
Claymont High School
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