Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Shawn Porter

Manalapan,New Jersey

Summary

Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.

Offering friendly and professional demeanor, ready to learn and excel in dynamic restaurant environment. Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills in the serving or bartending role.

Overview

2
2
years of professional experience

Work History

Server/Bartender/Server Assistant

Bonefish Grill Restaurants
09.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Maximized table turnover rate by managing reservations and seating arrangements.

Cashier

Eli's Bagel Shop
07.2023 - 09.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Answered questions about store policies and addressed customer concerns.

Education

High School Diploma -

Ranney School
Tinton Falls, NJ
06-2024

Skills

  • Strong work ethic
  • Strong multitasking
  • Teamwork and collaboration
  • Customer assistance
  • Highly reliable
  • Attention to detail
  • Positive and friendly attitude
  • Guest engagement
  • Willing to learn
  • Patience and tolerance
  • Responsible and trustworthy
  • Hospitality service expertise

Interests

  • Music
  • Photography
  • Learning new cooking techniques and expanding my culinary skills
  • I like trying new recipes and food trends

Timeline

Server/Bartender/Server Assistant

Bonefish Grill Restaurants
09.2023 - Current

Cashier

Eli's Bagel Shop
07.2023 - 09.2023

High School Diploma -

Ranney School

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Shawn Porter