Summary
Overview
Work History
Education
Skills
Interests
Timeline
AssistantManager

Shawn Powell

Amelia,VA

Summary

Dynamic professional with a proven track record at Citizens Bank & Trust, excelling in cash management and customer satisfaction. Recognized for strong attention to detail and courteous interactions, I effectively resolved discrepancies and streamlined transaction processes, enhancing operational efficiency and client trust. Committed to delivering exceptional service and maintaining compliance.

Experienced with customer service and transaction processing. Uses effective communication and problem-solving skills to address client needs. Track record of accuracy in cash handling and fostering positive customer interactions.

Overview

2026
2026
years of professional experience

Work History

Bank Teller

Citizens Bank & Trus
  • Processed daily transactions accurately, enhancing customer satisfaction.
  • Identified and resolved discrepancies in cash handling.
  • Processed customer transactions promptly, minimizing wait times.
  • Counted and packaged currency and coins.
  • Ensured compliance with banking regulations and procedures.
  • Managed high-volume transactions while maintaining attention to detail.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.

Fuel Assistance Aide

Nottoway Social Services
  • Assisted clients with accessing social services and resources.
  • Coordinated communication between clients and service providers.
  • Developed and maintained case files to ensure accurate record-keeping.
  • Conducted intake assessments to determine client needs and eligibility.

Assistant Manager

Southern States Amelia Service
10.2000 - Current
  • Supervised daily operations to ensure compliance with safety standards and company policies.
  • Streamlined inventory management processes, improving accuracy and reducing discrepancies.
  • Developed training programs for new staff, enhancing team performance and service quality.
  • Implemented customer feedback systems to identify areas for service improvement.
  • Analyzed sales data to drive strategic decisions on product promotions and inventory levels.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Education

General

Amelia County High School
Amelia VA
06-1989

Data Processing

Amelia/Nottoway Vocation School
Amelia Court House, VA
06-1989

Skills

  • Strong attention to detail
  • Courteous interactions
  • Cash management
  • Transaction management

Interests

  • I like working with my hands and fixing things
  • Cooking
  • DIY and Home Improvement
  • Baking
  • Outdoor Recreation
  • Watching Movies and TV Shows
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Animal Care
  • I enjoy cooking for friends and family gatherings

Timeline

Assistant Manager

Southern States Amelia Service
10.2000 - Current

Bank Teller

Citizens Bank & Trus

Fuel Assistance Aide

Nottoway Social Services

General

Amelia County High School

Data Processing

Amelia/Nottoway Vocation School
Shawn Powell