Summary
Overview
Work History
Skills
Accomplishments
Application Experience
Certification
Languages
Timeline
Generic

Shawn P Rider-Schubert

Midland,Michigan

Summary

Shawn is a Senior Business Consultant. Internationally experienced Business analyst/consultant with expertise in ERP implementation/configuration, consulting and training skills, positive people interaction skills, and EAM industry contacts. Shawn has over fifteen years of experience in business process/implementation in Manufacturing as well as Food distribution companies, working as a Plant Maintenance and Services Lead Consultant, as well as Lead Customer Order Management Consultant, specializing in Pricing issues.. During this time, she has worked on process development, implementation, testing and training. She has substantial experience with report development capabilities using various software applications, including data query, validation, and mapping skills. Shawn has also been active in consulting within the upgrade studies, configuration, and training of EAM systems in the mining, food and beverage, utilities, defense, manufacturing, and transit industries. Shawn is based in Midland, Michigan.

A diligent Change Management Coach with proven track record in driving business growth and optimizing operational efficiency. Leveraged strategic insights to implement solutions that enhance client satisfaction and streamline processes. Demonstrated expertise in project management and data analysis, ensuring quality outcomes and fostering collaborative team environments.

Exhibits strong focus on team collaboration and adaptability to changing business needs. Skilled in strategic planning and process improvement, ensuring consistent achievement of organizational goals.

Seasoned Senior Business Consultant with several years of experience in the Food and Beverage, Manufacturing and Distribution industries. Adept at working with public sector organizations, private companies, and multinational companies. First-rate relationship building, decision-making and communication talents.

Clever Senior Business Consultant with the initiative to conquer difficult challenges in various sectors and industries. Entrepreneurial by nature and committed to ensuring excellent consulting service delivery at all times. Adept at working with teams to achieve targets and manage budgets.

Determined Business Process consultant with success boosting productivity and streamlining procedures for organizations. Focused on smoothly overseeing financial, personnel and operational facets. Expertly balanced targets with resources and optimized long-term success.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Hardworking and passionate job seeker with strong organizational skills eager to secure a Senior Business Consultant position. Ready to help team achieve company goals.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Senior Business Consultant

Columbus Global
06.2023 - 01.2025
  • Lead Consultant for Customer Order Mgmt and Plant Maintenance/Services
  • Customer Order and Pricing Specialist
  • Work with clients on pricing challenges regarding pricing dates and updating data to comply with their customers’ requests
  • Certified Change Management Coach for Columbus University
  • Working on Vince Excel (VXL) usage and being able to work with clients to help manage and modify as needed
  • Plant Maintenance configuration and set up of POC for clients, including setting up standard work templates for equipment maintenance

Senior Business Consultant

Deloitte Consulting Group
06.2022 - 07.2023
  • Presently Lead Consultant for Customer Order Management and Services modules at Lindenmeyr-Monroe
  • Have been using the Deloitte Momentum strategy in this project implementation
  • Completed Imagine phase with development of >100 User stories
  • Presently in the Deliver phase and have lead the COM team, including LM SME’s and the USI team members to work through the user stories and develop associated test scripts for end users to follow

Senior Business Consultant

Columbus Global
05.2021 - 04.2022
  • Lead Consultant for Customer Order Mgmt and Plant Maintenance/Services
  • Successfully completed Pricing/Price List project at Jelly Belly Inc
  • Which enabled new pricing as well as converted customer from 111 existing price lists down to 11 total
  • New pricing process was also developed/implemented
  • Developed and presented Foundational Training course for clients with no M3 exposure which allows adoption of this new system more familiar
  • I did this for other companies I have worked with
  • Each course is developed to client requests and using client data

Senior Business Consultant

Avaap USA
09.2018 - 04.2021
  • Lead Maintenance/Services Consultant for a Manufacturing Implementation at major Food Manufacturing company in Boston, Massachusetts
  • Worked with team to develop and configure standalone Plant Maint/Equipment configuration to coincide with already existing M3 implemented for other streams
  • Built system and trained end users to empower them to engage in Plant Maintenance and build custom service templates
  • Built configuration handbook of all Plant Maintenance configuration settings for client
  • Lead Maintenance/Services Consultant for Distribution Implementation at Truck Services/Manufacturing company in Winnipeg, Canada
  • In process of configuration and training for the Service department to handle customer services as well as gearing up to implement Plant Maintenance to maintain client owned equipment and buildings to track maintenance costs, etc
  • Lead COM (Customer Order Management) consultant for Distribution Implementation Major Sanitation Manufacturing Facility in Victoriaville, Quebec
  • Lead COM (Customer Order Management) consultant for a Manufacturing Implementation, at Truck Building Company
  • After the COM portion of the project was delayed, successfully caught up with the rest of the project, including training CTOS (Custom Truck One Source) resources who excelled in their abilities
  • Developed different ordering processes including setting up a Cash Desk, walk up process and created a Trade-in process for truck purchases
  • Successful in consolidating over 400 price lists into one basic list with discount modeling to apply needed pricing
  • Lead Customer Order Management consultant for a Food and Beverage Implementation Samuel and Sons Seafood, in Philadelphia, working with various solutions for multiple price lists and discount modeling
  • Shawn also helped build the Business Process Definition Documentation for initial system configuration
  • She has led this effort with great success and worked to develop solutions for issues
  • Developed and Deliver all Foundation Training for all new clients
  • This is a 4-6 session course, that empowers beginning end-users to understand the M3 basics
  • Worked with VP of Services and Assisted in the research and development of a customized application for client Customer Order Entry process
  • Including testing of data from order to cash invoice processing
  • Developed and delivered Foundation training using their initial datasets, for John Soules Foods (Food and Beverage Implementation) in Tyler, Texas
  • Provided configuration support for Customer Order Management consultant assigned to that project
  • Worked with Frontier Food Co-op (Food and Beverage Implementation) in Cedar Rapids, Iowa to introduce M3 via Foundation training and initial query of existing Business Process to begin configuration of their system
  • Worked as Senior Consultant for Food and Beverage Implementation in Michigan providing Foundation training as well as being the initial consultant configuring Plant Maintenance
  • Experienced lead in the Plant Maintenance area of M3
  • Has successfully worked on Discovery, Design and the Requirements gathering phases of projects
  • EPAK courses with Avaap Customers in the Manufacturing and Transportation verticals including developing the training needs for the end users using the Learning Accelerator Module
  • Responsible for interviewing the end users and continue to develop comprehensive training which is utilized by the entire organization

Skills

  • Microsoft Office Applications
  • Access
  • SQL databases
  • Infor M3 v 154
  • Infor M3 v 160
  • Cloudsuite Multi-Tenant
  • Customer Order Management (COM)
  • Plant Maintenance
  • Infor M3 Smart Office Client
  • Jira
  • User stories
  • Business process reengineering
  • Training design
  • Training and coaching

Accomplishments

  • Documented and resolved pricing challenges which led to cost recovery efficiency.
  • Achieved detailed pricing configuration through effectively helping with multiple pricing options for customers.

Application Experience

  • Implementation and configuration of EAM systems/ERP solutions for customers including role-based program security
  • Plant Maintenance and Services Lead on Projects in Trucking, Manufacturing and Food and Beverage projects.
  • Customer order Management Lead on projects for Manufacturing and Food and Beverage Projects
  • Equipment Register, Services Templates, Equipment/Component Tracing, Operating Statistics, PM Tasks, Equipment Cost History, Production Statistics, Service Order Processing, Customer Order Processing
  • Work Requests, Work Order, Planning and Scheduling, Condition Monitoring, Equipment Servicing
  • Compatible Units, Job Estimating, Job Packaging, Project Control M3 Plant Maintenance configuration set up and prototype development
  • M3 Manufacturing process documentation and Global template design
  • Info Learning Accelerator training development for Manufacturing and Rental companies for process learning tool

Certification

  • CompTIA Project+ Certification – CompTIA. Have passed and completed the written portion of CTT training.

Languages

Japanese
Elementary
French
Elementary

Timeline

Senior Business Consultant

Columbus Global
06.2023 - 01.2025

Senior Business Consultant

Deloitte Consulting Group
06.2022 - 07.2023

Senior Business Consultant

Columbus Global
05.2021 - 04.2022

Senior Business Consultant

Avaap USA
09.2018 - 04.2021
Shawn P Rider-Schubert