Shawn Quarles
Ruckersville,VA
Summary
Dynamic Senior Concessions Manager at ARAMARK Sports and Entertainment with proven expertise in culinary preparation and digital marketing. Successfully implemented cash handling procedures, enhancing financial accountability, while fostering teamwork and collaboration to boost customer satisfaction. Recognized for negotiating vendor contracts that improved product quality and reduced costs.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Concessions Manager
ARAMARK Sports and Entertainment
08.2022 - Current
- Implemented effective cash handling procedures, minimizing discrepancies and improving overall financial accountability.
- Collaborated with the marketing team to create enticing promotional materials, generating interest in the concessions stand and its offerings.
- Collaborated with vendors to negotiate pricing, securing better deals on high-quality products.
- Coordinated concession team, food preparation, and storeroom operations.
- Participated in menu planning and food production, properly handling food surpluses and cost control.
- Purchased food items, supplies and equipment in alignment with strict budgets.
- Analyzed and controlled inventory, working with suppliers to secure cost-effective contracts.
- Supervised food and beverage personnel, evaluating performance and recommending improvements.
Multi Branch Manager
PeopleReady, A TrueBlue
04.2018 - 08.2022
- Achieved outstanding financial results by setting ambitious targets and motivating employees to exceed expectations consistently.
- Implemented innovative solutions to address customer needs, resulting in increased loyalty and repeat business.
- Oversaw branch marketing efforts for increased visibility and brand recognition in target markets.
- Improved employee retention rates by fostering a positive work environment and implementing career development initiatives.
- Managed multiple branches successfully while maintaining consistent quality standards across all locations.
- Increased customer satisfaction levels through proactive engagement, personalized service, and efficient resolution of issues.
Lead Supervisor
ARAMARK, Higher Education
01.2007 - 04.2018
- Demonstrated strong leadership skills, motivating team members to reach their full potential through coaching and mentoring efforts.
- Assisted upper management in achieving long-term company objectives with timely execution of key projects.
- Instructed employees on proper cleaning and sanitation of equipment and surfaces.
- Championed employee development by offering regular training opportunities, supporting professional growth, and cultivating a culture of learning.
Education
Sociology
Virginia Union University
Richmond, VASkills
- Client support
- Culinary preparation
- Menu planning
- Digital marketing expertise
- BirchStreet payment systems
- Teamwork
- Problem-solving
- Time management
- Problem-solving abilities
- Collaboration and teamwork
- Team leadership
- Adaptability and flexibility
- Decision-making
- Customer service
- Food prep
Affiliations
- Teams Coalition Trainer
Certification
- Teams Coalition Training - 3 years
- ServeSafe Certified, Aramark Sports and Entertainment - 5 years
Timeline
Senior Concessions Manager
ARAMARK Sports and Entertainment
08.2022 - Current
Multi Branch Manager
PeopleReady, A TrueBlue
04.2018 - 08.2022
Lead Supervisor
ARAMARK, Higher Education
01.2007 - 04.2018
Sociology
Virginia Union University
Similar Profiles
Corey JacksonCorey Jackson
Barback at ARAMARK Sports and EntertainmentBarback at ARAMARK Sports and Entertainment
Karla TurkowskyKarla Turkowsky
Concessions and Warehouse Scheduling Coordinator at ARAMARK Sports and EntertainmentConcessions and Warehouse Scheduling Coordinator at ARAMARK Sports and Entertainment
Istvan TakacsIstvan Takacs
Food and Beverage Attendant at ARAMARK Sports and EntertainmentFood and Beverage Attendant at ARAMARK Sports and Entertainment
Harry Barrett, Jr.Harry Barrett, Jr.
Medical Technologist at University of Virginia Health SystemMedical Technologist at University of Virginia Health System
James KingJames King
Masonry at Slp Masonry LlcMasonry at Slp Masonry Llc