Shawn Ratliff
Las Vegas,NV
Summary
I'm looking for a job in the hospitality industry that uses my customer service skills and kind demeanor while providing opportunities for growth and flexibility.
Overview
8
8
years of professional experience
Work History
Bar Waiter
Gold Dust West Hotel and Casino
Elk, NV
01.2021 - 07.2023
- Started as a busser, and was promoted to a waiter position within 2 months.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Provided customers with information about the menu items, drinks, and specials.
- Processed payments using cash registers or point-of-sale systems while maintaining a high level of customer service.
- Ensured compliance with all local health department regulations regarding food safety standards.
Assembly Line Worker
Intelligent Lifecycle Solutions
Sparks, NV
09.2016 - 12.2016
- Ensured that all safety protocols were followed when working in the field.
- Worked with a team to ensure products were disassembled properly for intake in a timely and efficient manner.
- Monitored project progress to identify and address potential issues promptly.
Maintenance Technician
Red Garter Hotel and Casino
West Wendover, NV
03.2015 - 04.2016
- Performed facility maintenance, including painting, tile work, drywall repair, and minor electrical.
- Maintained HVAC systems.
- Scheduled preventive maintenance programs to keep equipment in good working condition.
- Operated hand and power tools to complete repairs.
Education
High School Diploma -
Carson City Adult Education
Carson City01.2023
Skills
- Customer Service
- Communication Skills
- Time management
- Problem Solving
- Payment Processing
- Safe Food Handling
- Operations Support
- Equipment Operation
Affiliations
- Eagle Scout for 15+ years
References
References available upon request.
Timeline
Bar Waiter
Gold Dust West Hotel and Casino
01.2021 - 07.2023
Assembly Line Worker
Intelligent Lifecycle Solutions
09.2016 - 12.2016
Maintenance Technician
Red Garter Hotel and Casino
03.2015 - 04.2016
High School Diploma -
Carson City Adult Education
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