Shawn Rattler
Kansas City,MO
Summary
Accomplished Truck Owner/Operator at Kansas City Drayage, skilled in safe driving practices and relationship building. Achieved on-time delivery rates through effective time management and GPS optimization, while minimizing costs and maximizing profits. Proven ability to develop client relationships and streamline operations, enhancing overall business growth and customer satisfaction.
Overview
16
16
years of professional experience
Work History
Truck Owner/Operator
Kansas City Drayage/ Rattler Enterprise LLC
06.2021 - Current
- Reduced fuel expenses with diligent maintenance, regular tune-ups, and strategic driving techniques.
- Facilitated smooth loading/unloading processes by coordinating closely with warehouse staff to ensure proper handling of goods.
- Developed strong relationships with clients through excellent communication skills and reliability in meeting commitments.
- Streamlined operations by adopting new technologies for tracking orders, managing finances, and maintaining records.
- Ensured accurate recordkeeping in compliance with DOT regulations through meticulous documentation of hours of service logs, receipts, and other required paperwork.
- Minimized downtime with proactive vehicle maintenance, prompt repairs, and coordination with mechanics when necessary.
- Achieved on-time delivery rates by effectively managing time, prioritizing tasks, and utilizing GPS technology.
- Negotiated favorable contracts with shippers that resulted in increased revenue opportunities for the business.
- Expanded business opportunities by networking with industry professionals and participating in trade shows or conferences.
- Optimized routes using advanced mapping software to reduce travel time while considering factors such as traffic patterns and weather conditions.
- Managed financial aspects of the business effectively to maximize profits while minimizing costs such as insurance premiums or equipment leasing fees.
- Contributed to the growth of the business by actively seeking out new clients through prospecting, cold-calling, and referrals from satisfied customers.
- Operated with safety and skill to avoid accidents and delays.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Completed routine maintenance on truck to keep in working order.
- Inspected load security and checked for damages.
Driver
Marten Transport
11.2018 - 09.2025
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Driver
M&M Transport Services
09.2019 - 05.2021
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Driver Trainer
The Sygma Network
08.2014 - 08.2018
- Identified driver training needs to make recommendations to manager.
- Developed tailored training programs for individual drivers, addressing specific areas of improvement.
- Evaluated driver performance through ride-alongs, providing constructive feedback for continuous improvement.
- Facilitated effective communication between drivers, dispatchers, and management, promoting a cohesive team environment.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Sales Lead Manager
T-Mobile
01.2010 - 06.2014
- Coached employees in successful selling methods and encouraged cross-selling for additional products and services.
- Managed a high-performing sales team, ensuring consistent achievement of targets and goals.
- Increased overall sales productivity by identifying bottlenecks in the sales process and implementing targeted solutions.
- Developed a streamlined sales process for improved efficiency and increased customer satisfaction.
- Spearheaded training initiatives to equip team members with essential selling techniques and product knowledge.
- Effectively presented information to customers and responded to questions.
- Generated new business leads through networking events, conferences, trade shows, referrals, and social media marketing efforts.
- Attended weekly meetings to discuss and optimize strategies.
- Provided regular coaching and mentoring to team members for enhanced skills development and career growth.
- Established strong rapport with key clients, resulting in long-lasting partnerships and repeat business.
Education
1 Year Completed - Business Administration And Management
Grambling State University
Grambling, LADiploma -
Lees Summit North High School
Lee's Summit, MO05.2008
Skills
- Safe driving practices
- Electronic logging devices
- Logbook management
- Professionalism and work ethic
- Freight documentation mastery
- Communication and coordination
- Business development mindset
- Class A commercial Driver's license
- Relationship building
- Team building
Timeline
Truck Owner/Operator
Kansas City Drayage/ Rattler Enterprise LLC
06.2021 - Current
Driver
M&M Transport Services
09.2019 - 05.2021
Driver
Marten Transport
11.2018 - 09.2025
Driver Trainer
The Sygma Network
08.2014 - 08.2018
Sales Lead Manager
T-Mobile
01.2010 - 06.2014
1 Year Completed - Business Administration And Management
Grambling State University
Diploma -
Lees Summit North High School
Similar Profiles
Hartej BathhHartej Bathh
Operations Oversight at J&S Drayage, LLC.Operations Oversight at J&S Drayage, LLC.
Purva SethiPurva Sethi
Postdoctoral Researcher at Kansas City University, Kansas City, MO, USAPostdoctoral Researcher at Kansas City University, Kansas City, MO, USA
Dawn ToddDawn Todd
General Education 5th Grade Teacher at Kansas City Kansas Public SchoolsGeneral Education 5th Grade Teacher at Kansas City Kansas Public Schools