Summary
Overview
Work History
Education
Skills
Computer Experience
Timeline
Generic

Shawn Redd

Mayville

Summary

A position in a results-oriented company that seeks an ambitious and career conscious person, where acquired skills and education will be utilized toward continued growth and advancement.

Competent, organized, and dependable. Strong analytical and problem solving skills. Accurate, assertive, adaptable. Unequaled customer service and client relationship skills. Cheerful and helpful with customers and colleagues. Ability to delegate. Excellent motivator and very energetic. Professional, highly competent, and efficient. A team player who is extremely motivated and assertive.

Overview

27
27
years of professional experience

Work History

Bagger/Stock/dairy/hardware

Wingerts Family Market
03.2022 - 03.2024
  • Assisted with maintaining clean and organized store appearance.
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Worked together with cashiers to guarantee customer satisfaction.
  • Retrieved grocery carts and baskets from lot and various site locations.
  • Returned unwanted merchandise and retrieved specially requested products.

Owner/Head Service Technician

Stiletto Computers
01.2010 - 03.2022
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Consulted with customers to assess needs and propose optimal solutions.

Lab Tech

Bite Tech Laboratories
07.2009 - 12.2009
  • Company Overview: everything that was involved with the manufacturing of the under armor mouth guard found on their website
  • Everything that was involved with the manufacturing of the under armor mouth guard found on their website

Shift Lead

C.V.S. INC.
05.2008 - 10.2008
  • Trained newly hired sales representatives to facilitate, negotiate and deliver creative sales tactics and strategies
  • Acknowledged for sales excellence on numerous occasions
  • Regularly made sales quotas
  • Rapidly mastered new product data
  • Performed outstanding customer relationship management, ensuring educated clients, customized products and services and creative, turnkey solutions

Retail Sales/ Hardware

CompUSA
09.2007 - 02.2008
  • Trained newly hired sales representatives to facilitate, negotiate and deliver creative sales tactics and strategies
  • Acknowledged for sales excellence on numerous occasions
  • Regularly made sales quotas
  • Rapidly mastered new product data
  • Performed outstanding customer relationship management, ensuring educated clients, customized products and services and creative, turnkey solutions

PC Tech / Manager

Farcen.com
09.2004 - 03.2007
  • Build, maintain, and repair computer systems to improve speed, reliability, and efficiency of operation
  • Demonstrate high quality, results-driven, prompt, and professional customer service and support to instill confidence in technical advice and directions
  • Assessed customer needs, ordered components, assembled computer systems and installed and configured software and peripherals for customers
  • Experienced with Windows programming and Microsoft Visual Basic
  • Completed testing and installation of new equipment

Temper Specialist

MNP Corporation
10.2002 - 06.2003
  • Operated forklift, electric pallet jack, and other bulk material transportation devices
  • Knowledgeable in the use of precision instruments, micrometers, calipers, and snap gauges
  • Ensured quality through testing raw materials and in-process samples
  • Planned, coordinated, and directed a quality control program designed to ensure production of products that consistently meet established standards

Customer Service and Support

Bank of America
09.2001 - 08.2002
  • Assisted and responded to customer's inquires and complaints, and reconciled bookkeeping differences
  • Directed and coordinated activities to implement institution policies, procedures, and practices concerning granting or extending lines of credit, commercial loans, real estate loans, and consumer credit loans
  • Enforced actions on forgeries, counterfeits and fraudulent activity
  • Ensured clients were served in a highly professional and courteous manner
  • Ensured compliance with banking regulations

Outlet Runner/Shift Lead

Circus Circus Inc.
09.2000 - 09.2001
  • Ensured availability of pantry, perishable and non- perishable supplies
  • Performed sanitary compliance inspections of commercial food producing facilities

Assistant Restraunt Manager

Kentucky Fried chicken
09.1998 - 09.2000
  • Acquired a strong knowledge of kitchen and restaurant management, such as supervision, discipline, scheduling, training, accounting, and marketing
  • Conducted weekly inventory of all perishable and non-perishable food items
  • Completed over 50 food service and management related courses
  • Handled cash flow and revenues, prepared change fund, and audited deposits on daily basis
  • Maximized profitability by maintaining low food and labor costs

Sales Assistant

Beacon Ultramar Inc.
03.1998 - 09.1998
  • Assisted customers in finding a specific product, restocked merchandise
  • Performed duties including guest relations, sales, inventory availability, and all wine and alcohol orders
  • Quickly establish rapport with customers

Sales/Customer service

Staples Inc.
03.1997 - 03.1998
  • Trained newly hired sales representatives to facilitate, negotiate and deliver creative sales tactics and strategies
  • Acknowledged for sales excellence on numerous occasions
  • Regularly made sales quotas
  • Rapidly mastered new product data
  • Performed outstanding customer relationship management, ensuring educated clients, customized products and services and creative, turnkey solutions

Education

Certificate - Network Systems Administration, A+ Hardware, A+Software, Net+, MCSA, 2000 Pro Server, Net+ Infrastructure

Computer Ed Institute
Las Vegas, NV
09.2004

H.S. Diploma - General Studies

Romeo SR. High
Romeo, MI
06.1988

Skills

  • Bagging and packaging
  • Clear communication
  • Strong work ethic
  • Team contribution

Computer Experience

  • Knowledgeable in computer software, hardware, and procedures.
  • Experienced with Windows programming and Microsoft Visual Basic.
  • Installed and tested new upgrade software releases as requested. Installed and upgraded computer and network components.
  • Performed in-home repair of computer systems and related equipment by removing and replacing components or reconfiguring and restoring systems.
  • Replaced and upgraded motherboards, CD-ROMs, and hard drives and any other components.
  • Demonstrated ability to analyze, evaluate, and resolve hardware and software conflicts.

Timeline

Bagger/Stock/dairy/hardware

Wingerts Family Market
03.2022 - 03.2024

Owner/Head Service Technician

Stiletto Computers
01.2010 - 03.2022

Lab Tech

Bite Tech Laboratories
07.2009 - 12.2009

Shift Lead

C.V.S. INC.
05.2008 - 10.2008

Retail Sales/ Hardware

CompUSA
09.2007 - 02.2008

PC Tech / Manager

Farcen.com
09.2004 - 03.2007

Temper Specialist

MNP Corporation
10.2002 - 06.2003

Customer Service and Support

Bank of America
09.2001 - 08.2002

Outlet Runner/Shift Lead

Circus Circus Inc.
09.2000 - 09.2001

Assistant Restraunt Manager

Kentucky Fried chicken
09.1998 - 09.2000

Sales Assistant

Beacon Ultramar Inc.
03.1998 - 09.1998

Sales/Customer service

Staples Inc.
03.1997 - 03.1998

H.S. Diploma - General Studies

Romeo SR. High

Certificate - Network Systems Administration, A+ Hardware, A+Software, Net+, MCSA, 2000 Pro Server, Net+ Infrastructure

Computer Ed Institute

Similar Profiles

CREATE PROFILE
Shawn Redd