Shawn Reid
Amherst,OH
Summary
Dynamic Assistant Manager with a proven track record at Lowes Home Improvement, enhancing operational efficiency and customer engagement. Successfully boosted profitability through strategic planning and improved sales performance by analyzing trends. Skilled in problem-solving and communication, fostering a positive work environment that reduced turnover and cultivated customer loyalty.
Overview
5
5
years of professional experience
Work History
Assistant Manager - Operations
Lowes Home Improvment
06.2024 - Current
- Boosted profitability with strategic planning, budgeting, and expense control measures.
- Reduced employee turnover rates by fostering a positive work environment and providing clear growth opportunities.
- Evaluated operational metrics regularly to identify areas for improvement and implement corrective actions accordingly.
- Improved customer satisfaction rates by closely monitoring service quality and addressing issues promptly.
Assistant Manager - Merchandising
Lowes Home Improvment
12.2023 - 06.2024
- Continuously monitored competitor activity, making strategic adjustments when necessary to maintain a competitive edge within the local market.
- Analyzed sales trends to identify opportunities for growth within specific product categories or customer segments.
- Enhanced store sales by developing visually appealing merchandising displays and floor plans.
Assistant Manager - Merchandising
Lowes Home Improvment
11.2021 - 12.2023
- Developed strong relationships with customers, cultivating loyalty through personalized service and attention to individual needs.
- Streamlined inventory management processes, resulting in reduced waste and improved stock turnover rates.
- Organized store layout adjustments according to seasonality or market demand shifts in order to optimize product visibility and maximize revenue potential.
Assistant Manager - Sales
Lowes Home Improvment
07.2020 - 11.2021
- Analyzed sales data to identify areas for improvement, implementing targeted strategies that led to increased performance across all metrics.
- Conducted weekly team meetings to review progress towards goals, address challenges, and share best practices among staff members.
- Assisted in coordinating special events or promotions to increase store visibility within the local market and drive foot traffic during peak shopping periods.
Education
Associate of Science - Business Administration
Lorain County Community College
Elyria, OH05-2017
Skills
- Operational efficiency
- Sales support
- Asset management
- Customer engagement
- Purchasing and planning
- Problem-solving
- Time management
- Excellent communication
Timeline
Assistant Manager - Operations
Lowes Home Improvment
06.2024 - Current
Assistant Manager - Merchandising
Lowes Home Improvment
12.2023 - 06.2024
Assistant Manager - Merchandising
Lowes Home Improvment
11.2021 - 12.2023
Assistant Manager - Sales
Lowes Home Improvment
07.2020 - 11.2021
Associate of Science - Business Administration
Lorain County Community College
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