Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shawn Richardson

Shreveport,LA

Summary

Dedicated member of the leadership team with extensive experience in supporting donors and staff, enhancing donor health and wellbeing. Recognized for respectful communication and conscientious problem-solving, leading to significant improvements in donor satisfaction scores. Proficient in developing effective treatment plans based on current medical research and collaborating with healthcare teams to optimize donor outcomes. Committed to leveraging diverse medical expertise to drive innovation in patient care.

Overview

15
15
years of professional experience

Work History

Physician Substitute Supervisor

Kedplasma Usa
Shreveport, Louisiana
09.2022 - Current
  • Ensured compliance with safety regulations and company policies.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Implemented quality control measures to uphold company standards.
  • Maintained up-to-date knowledge of company products and services.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Analyzed business performance data and forecasted business results for upper management.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Managed customer service inquiries and complaints in a timely manner.
  • Recruited and trained new employees to meet job requirements.
  • Implemented consistent performance evaluations to pinpoint improvement areas.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Delegated work to staff, setting priorities and goals.
  • Managed inventory and supplies to ensure materials were available when needed.

Physician Substitute

Kedplasma Usa
Shreveport, LA
04.2021 - 09.2022
  • Performed physical examinations of donors.
  • Established wide variety of medical diagnoses under supervision of medical physician team.
  • Recorded patients' medical history, vital statistics and test results in electronic medical records.
  • Maintained strict donor privacy and confidential donor information, taking care to meet all HIPAA guidelines and statues for data security.
  • Referred donors to outside specialists or hospital admission for more advanced care.
  • Maintained HIPAA compliance across all donor data-handling, systems and training.
  • Added and corrected information in donor electronic health records.
  • Evaluated nursing notes to confirm accuracy of care provided and donor responses.
  • Assessed notes by nursing staff for accuracy, completion, services rendered and donor responses.
  • Monitored donors with acute conditions for changes, improvements or need for intervention.
  • Reviewed donor vitals, current complaints and case details to fully understand symptoms and accurately assess conditions.
  • Examined donors and recorded medical histories to use in health assessments and help determine conditions.
  • Collaborated closely with fellow medical team members, including Medical Director to share knowledge and discuss best courses for treatment.
  • Recommended dietary changes and fitness activities to improve overall health and boost longevity.
  • Referred donors with serious medical conditions and emergencies to hospital for immediate care.
  • Treated complex and diverse donor population presenting with acute conditions in walk-in environment.

Emergency Medical Technician

Balentine Ambulance Service
Shreveport, Louisiana
03.2010 - 04.2021
  • Talented EMT-B skilled at completing daily assignments and contributing to team success.
  • Always willing to take on any task.
  • Adapts quickly to new needs and policies.
  • Patient triage Accident response Safe driving Resuscitation Ambulance driving Drug administration First aid administration Injury triage Time management, Evaluated scenes quickly and implemented life-saving measures based on knowledgeable condition assessments and expert training.
  • Responded to accident scenes, triaged victims, and determined order of care for different patients and injuries.
  • Coordinated smooth hospital transfers by reporting observations and treatments to physicians, nurses, and other healthcare facility staff.
  • Protected medical personnel, patients, and general public by operating vehicles safely and in line with regulations.
  • Restored patient vitals through basic and advanced cardio-pulmonary resuscitation.
  • Kept vehicles clean, organized, and well-stocked with medical supplies and equipment.
  • Minimized infection risks by cleaning, inspecting, and sterilizing trays and equipment after use.
  • Delivered individualized care based on patient presentations.
  • Offered individualized care to stabilize patients for transport and prepare for hospital care.
  • Administered drugs, orally or by injection, and performed intravenous procedures.
  • Prevented further injuries to accident patients with proper immobilization.
  • Determined the best order of treatment for multiple patients by quickly assessing scene conditions and injury levels.
  • Helped physicians begin immediate treatment by quickly conveying important vital statistics and treatments administered.
  • Arranged necessary reception at trauma centers by communicating patient conditions in advance.
  • Optimized treatments based on currently available information such as medications taken or pre-existing conditions noted.
  • Improved patient compliance with treatments with the use of comfort measures and proactive communication.
  • Performed emergency cardiac care, such as cardioversion and manual defibrillation.
  • Communicated with dispatchers to provide call details, updates, and to arrange reception of patients to the ER.

Education

Associate of Applied Science - Paramedicine

Southern University Shreveport Louisiana
Shreveport, Louisiana
01-2020

BA Psychology -

Centenary College of Louisiana
Shreveport, Louisiana
2007

Emergency Medicine

Combat Medic
01-2000

Skills

  • Patient counseling
  • Chart review
  • Staff collaboration
  • Patient safety
  • Health Risk Assessments
  • People skills
  • Phlebotomy expertise
  • Emergency management
  • Operations management
  • Policy enforcement
  • Employee engagement
  • Conflict resolution
  • Strategic thinking
  • Multitasking and organization
  • Adaptability and flexibility
  • Employee supervision
  • Team motivation techniques
  • Staff management
  • Staff development
  • Coaching and mentoring

Timeline

Physician Substitute Supervisor

Kedplasma Usa
09.2022 - Current

Physician Substitute

Kedplasma Usa
04.2021 - 09.2022

Emergency Medical Technician

Balentine Ambulance Service
03.2010 - 04.2021

Associate of Applied Science - Paramedicine

Southern University Shreveport Louisiana

BA Psychology -

Centenary College of Louisiana

Emergency Medicine

Combat Medic
Shawn Richardson