Shawn Rico
Hickory,NC
Summary
Since I was 15 I have always worked hard, its started cutting my neighbors lawn until I was able to buy a riding lawnmower. Then I was able to get a weedeater, trailor, and leaf blower. All my life I have contributed greatly to the jobs I have worked and always put up 100% working great with others and caring about customers/quality in everything. I have become a professional at building furniture in just two years using my learning skills to my full capability. By just 2 years I was able to learn 80 styles of furniture. In my picking jobs at HT Hackney, and WJB I completed every order on time and was able to help contribute in other departments. Through my life of working I have been able to maintain relationships with people I work with and customers I have talked to. For me my number one goal is to make sure my employer is completely satisfied with my work ethic and my contribution to the company/business that I am employed to. On top of that I am a people person when I worked in customer service/waiting I strived to make people want to come back and leave good reviews not just for me but for the company, wether that is building a relationship with a customer or just being able to make them have a smile and make sure their needs was able to be met. Regardless of my job history I will show whoever is reading this my potential and hard work and can contribute to the job title I am assigned to.
Overview
7
7
years of professional experience
Work History
Furniture Assembler
Lee Industries
01.2022 - 07.2024
- I was the final stage of furniture building before furniture was inspected and sent out the door.
- Used hand tools and production equipment to insure that the furniture could pass inspection and have great quality for the customers.
- Adapted quickly to new styles of furniture, I learned to build leather, dressmakers, and over 80 styles of sofas and chairs.
- Maintained a clean and organized workspace, to ensure that I could finish a job before the ship date was going to arrive.
- Implemented quality control measures, making sure the grain on the furniture was straight. Also would build customers own materiel working with a small amount of fabric froma customer and ensuring all the steps to the build process was correct.
Picker
The H.T. Hackney Co.
03.2021 - 12.2021
- Worked fast to meet assigned daily picking numbers, worked on production and was assigned to finish all orders fot that day.
- Pulled orders quickly to maintain demanding production, worked until "finished" once orders for the day was done me and coworkers in our work area was able to leave for the day.
- Maintained a clean and organized worked area to ensure picking went smooth and all the product was ready to be taken of the shelf.
- Made the picking process more efficiently and productive using handheld scanners with the order list and number to ensure customer got everything they was asking for.
- We would pick cartons of cigarettes for big tobacco distributors so all cartons was scanned and verified by the UPC codes on the cartons.
Cherry Picker Operator/Packer Associate
WJB Automotive
04.2020 - 03.2021
- Utilized strong communication skills to coordinate tasks with supervisors, and packer leads. When a order that was picked was missing and material pickers would communicate with packers and bring that material to the table.
- Operated multiple types of cherry picker equipment and maintained a safe work environment pickers was required to watch safety videos, and do safety checks every morning/evening before and after use.
- Communicated with everyone in the work space for orders, when orders was fulfilled I would go to a packer table and help pack to help ensure orders was fulfilled by the date of shipment.
- Assisted in training new employees on cherry picker operation, safety protocols, and best practices to ensure their smooth picking process. I got multiple pears a job picking and was in charge of training them.
- Demonstrated versatility by performing various supporting tasks as needed, including assistance in packing/picking relaying to supervisors when orders was fulfilled and ready for packing. Would work overtime on weekends when customers was demanding more product than usual and production was busier than usual.
Restaurant Waiter
Brown Bear Cafe
06.2018 - 12.2019
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with customers in town for vacation and for regulars from town. when I waited tables in Silverton, CO it was a constant flow of different cultures and people that would come from different places of the world. Silverton is known has a massive tourist destination.
- Quickly reset and cleaned up tables after customers left to ensure a steady flow especially in the summer that was the busiest time of the year constant flow of people from 6:00am-5:00pm my work schedule.
- Answered customers' questions and gave my recommendation's on some of my favorite breakfast/lunch options. Also gave recommendation's on different activities and trails around town due to the large amount of ATV trails that makes the town famous.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed. Teamwork was the number one contributor to the smooth running of the Cafe there would be times a line would be down the sidewalk to east there, so working together and having a steady workplaces was on everyone's shoulders.
- I have built relationships with customers that I am still in contact with to this day. Customer service was the number one trait to master has a waiter.
Sales Associate
Silverton Hardware
12.2017 - 12.2019
- Organized racks and shelves to maintain store visual appeal, organized lumber yard and sort through lumber to ensure quality lumber for customers.
- Handled cash transactions efficiently, and creating accounts for contractors that could grab inventory and pay account off at end of every month.
- Built relationships with customers to make sure they would return and leave great feedback and reviews that could relay to the owners.
- Managed returns, exchanges and refunds in accordance with store policy. Also would help make keys for customers that needed a key make and could mix paints and color match for customers that had paint jobs.
- Prepared merchandise for sales floor by pricing or tagging them, help add a new section to the store for outdoors activities such as fishing,camping this section was considered mine because I came up with the idea of adding a fishing section to the store.
Education
High School Diploma -
Silverton High School
Silverton, CO05.2019
Skills
- Workplace Safety
- Mechanical skills
- Patience and Persistence
- Hand tools mastery
- Great Customer Service
- Building Relationships
- Learning New Skills Quickly
- Open to new skills and Opinions
- Love working with People
Timeline
Furniture Assembler
Lee Industries
01.2022 - 07.2024
Picker
The H.T. Hackney Co.
03.2021 - 12.2021
Cherry Picker Operator/Packer Associate
WJB Automotive
04.2020 - 03.2021
Restaurant Waiter
Brown Bear Cafe
06.2018 - 12.2019
Sales Associate
Silverton Hardware
12.2017 - 12.2019
High School Diploma -
Silverton High School
Similar Profiles
Rhonnie J. ParrisRhonnie J. Parris
IT Infrastructure Manager at Lee IndustriesIT Infrastructure Manager at Lee Industries
Pamela JohnsonPamela Johnson
Cloth Cutter at Lee IndustriesCloth Cutter at Lee Industries
Angela DavisAngela Davis
COM TECHNICIAN at Lee IndustriesCOM TECHNICIAN at Lee Industries