Shawn Rios
Irvine,CA
Summary
Motivated team player offering proven performance in delivery organization, process improvement, inventory control, customer service (internal and external) and brand ambassador awareness. I excel in demanding and uniquely challenging environments while providing organizational peace of mind in getting a job done right. Key competencies include: Reliable/Dependable, Detail Oriented, Lifelong learner/Adaptable, Forklift operation, Time manager/multi-tasker, Superior communication skills, Exceptional planning and organizational skills, Goal Oriented, Requires minimum of supervision, Problem solver/Hard worker, Trainer’s mentality, Team player/gets along well with others, Positive outlook/Enthusiastic
Overview
1
1
Certification
11
11
years of professional experience
Work History
Manager/Lead
St Nicks
08.2025 - Current
- Started in the warehouse and was promoted in three months based on the drive and work habits
- Supervise 19-40 employees in warehouse
- Time keep job hours for all warehouse employees
- Prepare all jobs for installation
- Receive all incoming shipments
- Ensure all employees are maintaining a safe work environment
- Maintain all décor & also refurbish old looking décor
- Attend weekly meetings to maintain company goals
Relocation Specialist
Move Central Moving & Storage
06.2023 - 07.2024
- Recognized by leadership as extra hard working. Started as a helper and was promoted quickly to supervise moves. 100% attendance record coupled with zero driving accident over 12 months.
- Pack, load, unload, and unpack a transferee’s household goods at origin location and destination building customer trust and referral revenue.
- Ensure that all moves are managed in an efficient, timely and professional manner exceeding customer and company expectations.
- Perform work at warehouse to maximize job readiness and customer service standards.
- Operate at the highest safety level mitigating Company expense from time loss and workers’ compensation risk.
- Address customer concerns and requests building social media reputation.
- Collaborate efficiently with a team promoting labor dollar efficiency.
Tow Truck Driver
Laguna Beach Towing
09.2022 - 04.2023
- Known for respecting company equipment and conscientious approach to the job and customer care. Major focus:
- Respond to service calls and provide roadside assistance to stranded motorists building consumer trust and referral business.
- Safely load, transport, and unload vehicles onto the tow truck or flatbed protecting customer investment and Company liability insurance expense.
- Perform basic automotive diagnostics and minor repairs when necessary to supply the maximum return on investment for each stop.
- Maintain accurate records of service calls, mileage, and fuel usage avoiding DOT fines and protect company profitability
- Provide exceptional customer service by assisting customers with their inquiries and concerns to generate a sustainable revenue flow.
Flatbed tow truck driver
Preferred Towing
06.2019 - 08.2022
- Started out washing trucks and was quickly promoted to driver due to my short learning curve. Zero traffic accidents while working twelve hours per day, six days per week. Job duties:
- Respond to service calls in a timely manner and provide roadside assistance to stranded motorists.
- Safely operating a tow truck and transport vehicles to designated locations.
- Providing excellent customer service by assisting customers with their needs and answering any questions they may have.
- Maintaining the cleanliness and organization of the tow truck and equipment.
Forklift Driver
Maruchan Inc.
06.2017 - 02.2019
- The company certified me on the forklift from being a production worker due to my work ethic and ability to learn new responsibility quickly. Accountable for:
- Safely operating pallet jacks and forklifts as needed to move material between semi-trucks, warehouse, and the assembly line to maximize labor dollars.
- Ensures all materials are labeled properly and will safely pack quality products to ensure they are delivered on time to the customer building trust and repeat/referral business.
- Managing all materials to a FIFO (first in, first out) method ensuring fresh product availability and predictable inventory turns.
- Maintains the work environment in a safe manner and ensures it meets all standards.
Product Line Manager
Imuraya USA Inc.
10.2016 - 04.2017
- Trusted to run the entire warehouse and maintain compliance with health department food safety standards. Responsibilities include:
- Partnering with leadership to achieve the desired warehouse operations goals
- Managing the production line to maximize efficiency.
- Maximizing the return on investment on warehouse inventory.
- Modeled company safety standards to minimize injury claims and time loss from work.
Driver
Du Vaul Paint Co
01.2016 - 06.2016
- Started in the warehouse, promoted to driver based on work ethic and business partnership. Job duties:
- Perform heavy lifting and moving of products within the warehouse.
- Provide exceptional customer service during deliveries to retain and build revenue.
- Load and unload trucks efficiently.
- Always making safety the #1 priority.
Education
High School Diploma - Business, residential/motor electrical, and welding
Santa Ana College
Skills
- Work, 10 Key, Proprietary Warehouse Inventory Systems, AAA Tracking Systems and Process, Law Enforcement Towing Systems, Internet Search and GPS
Certification
CADL (Class A pending), Forklift – (Ride on, Reach, Stand/Sit Pallet Jack), CPR/First Aid (recertification pending)
Timeline
Manager/Lead
St Nicks
08.2025 - Current
Relocation Specialist
Move Central Moving & Storage
06.2023 - 07.2024
Tow Truck Driver
Laguna Beach Towing
09.2022 - 04.2023
Flatbed tow truck driver
Preferred Towing
06.2019 - 08.2022
Forklift Driver
Maruchan Inc.
06.2017 - 02.2019
Product Line Manager
Imuraya USA Inc.
10.2016 - 04.2017
Driver
Du Vaul Paint Co
01.2016 - 06.2016
High School Diploma - Business, residential/motor electrical, and welding
Santa Ana College