Shawn Roberge

• Oversight of daily operations to enhance team efficiency and productivity.
• Boosted team morale and retention through recognition programs and career development opportunities.
• Coached and mentored team members to elevate job performance.
• Tracked KPIs and metrics to assess team effectiveness.
• Maintained accurate records of employee attendance, payroll, and vacation requests.
• Conducted interviews to hire qualified candidates for open positions.
• Ensured compliance with all relevant laws, regulations, and industry standards.

• Communication - Emails, Slack, Huddles, Leadership meetings, VT 1:1
• Route Efficiency - Staffing, Weather, Road conditions, Deputy/Q Assignments
• Safety & Compliance - Motive events, UDE's, Coaching, Gemba Walk, Load Audits, CDL/Medical Card expirations
• Equipment Readiness - Downed Stingers, coned, red tagged units
• KPI's - Trip execution, Failed vehicles, Implicit/Explicit Feedback
• VT Management - Time Off/Workday, Payable Miles/Bonuses, 1:1's

• Communication - Emails, Slack, Huddles, Leadership meetings, VT 1:1
• Route Efficiency - Staffing, Weather, Road conditions, Deputy/Q Assignments
• Safety & Compliance - Motive events, UDE's, Coaching, Gemba Walk, Load Audits, CDL/Medical Card expirations
• Equipment Readiness - Downed Stingers, coned, red tagged units
• KPI's - Trip execution, Failed vehicles, Implicit/Explicit Feedback
• VT Management - Time Off/Workday, Payable Miles/Bonuses, 1:1's

• Led team in daily operations and project execution.
• Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
• Identified opportunities for process improvements, implementing changes when required.
• Motivated team through positive reinforcement techniques.
• Ensured compliance with company policies and procedures throughout the team.
• Held regular one-on-one coaching sessions with drivers to encourage personal development.
• Ensured compliance with industry standards and regulations.

• Transported vehicles to designated locations efficiently and safely.
• Inspected vehicles for damage before and after transport.
• Maintained accurate logs of vehicle transport activities.
• Collaborated with team members to ensure smooth operations.
• Conducted pre-trip inspections of trailer equipment ensuring proper working condition.
• Loaded and Unloaded 9 vehicle loads safely and damage free.

Operated Class A commercial truck and trailer in compliance with all DOT regulations.

• Maintained accurate recordkeeping of mileage, stops, orders and carton counts for daily routes.
• Consulted with customers to gain feedback and address concerns with products or services.
• Completed order forms and collected payments to keep customer accounts current.

• Operated Class A commercial tractor and trailer in compliance with all DOT regulations. Delivered general freight in a 53’ dry van trailer to various locations between the Midwest and West coast.

• Operated Class A commercial tractor trailer. Transport of various goods in 53’ dry and refrigerated trailer to the lower 48 states.

Operated Class A commercial tractor trailer. Delivery of various refrigerated goods to the lower 48 states.