I am a proven leader with military and civilian experience, skilled in team leadership, workflow optimization, risk management, and root-cause analysis. I deliver dynamic customer relations and consistently meet or beat deadlines. My diverse background drives operational excellence and supports a proactive, safety-focused culture of continuous improvement.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Operations Production Supervisor
Wallenius Wilhelmsen Solutions
12.2017 - 11.2025
Managed the company’s rail operations as a Norfolk Southern Railroad contractor, overseeing vehicle receiving, processing, storage, and logistics operations within a Foreign Trade Zone. Directed unloading/loading of auto-rack railcars while implementing quality-assurance protocols that consistently surpassed customer expectations.
Maintained an 1,807-day injury-free safety record by enforcing strict quality control measures and ensuring full compliance with rail and company safety standards.
Drove safety excellence by partnering with the Company Safety Manager to elevate production-area standards through rigorous inspections and strategic process improvements; consistently achieved audit scores above 90% and sustained ISO 9001/14001 certifications.
Improved railcar turnaround efficiency by optimizing scheduling, communication flow, and on-site coordination to reduce delays and strengthen operational throughput.
Provided support to major operational departments, including the Ford Import/Export Center, Volvo, Nissan, and vehicle processing centers, resulting in enhanced workflow efficiency, accurate inventory movement, and improved cross-department collaboration.
Terminal Operations Manager
Annapolis Junction Rail Solutions LLC
03.2016 - 01.2017
Directed operations at a 24-hour destination and receiving facility on the East Coast, overseeing both inbound and outbound processes for CSX Railroad and Total Distribution Services Incorporated (TDSI).
Managed facility safety and environmental standards achieved an EPA Excellence rating and maintained ISO 9001/14001 compliance.
Directed inventory management for 10,000+ vehicles across 13 OEMs, ensuring accuracy and operational efficiency.
Responsible for 55 union workers and 17 support staff, driving productivity and workforce alignment.
Coordinated with haul-away companies to maintain full TDSI compliance and streamline logistics.
Security Police Sergeant
Dept. of Energy / Paragon Services
07.2011 - 12.2016
Protected government personnel, property, and technology from threats. Conducted patrols, monitored CCTV at the Central Alarm Station, and coordinated with Federal and Contract staff. Managed project issues, resolved conflicts, and assumed Shift Lieutenant duties, including reports, training, administration, and supply oversight.
Provided direct support to the US Secret Service for a Presidential Visit to the Department of Energy Headquarters under the Obama administration.
Education
B.S. - Criminal Justice
Grantham University
Kansas City, MO
01.2009
Skills
Strong leadership in operations and team management
Adept in active listening, analytical thinking, and staff supervision
Expertise in safety protocols, risk management, and incident analysis and report documentation
Proficient in production planning and workflow optimization
Skilled in building customer relationships, highly organized and meticulous
Outstanding oral and written communication skills
Demonstrates technical competence in quick paced environments, able to multi-task
Certification
Nov 2025: Lean Foundation 5S
July 2022: Fall Arrest Certification
Service Awards
Bronze Star, Parachutist Badge, Combat Action Badge, Multiple Service Campaign and NATO ribbons.
Clearances Held
Secret (1988–2011); Top Secret [QI] (2011–2017): Active TWIC.
Military Service
Led teams through multiple high-risk combat operations, including Mogadishu during Operation Restore Hope and Afghanistan under Operation Enduring Freedom. Completed 23 years of honorable active U.S. Army service (1987–2011), culminating in a distinguished career defined by strategic leadership, mission execution, and organizational excellence.