Shawn R Thielemann
Little Chute
Summary
Results-driven professional in customer service and quality control. Leverages emotional intelligence and communication skills to enhance client satisfaction. Manages diverse responsibilities effectively, demonstrating strong analytical skills in high-pressure environments. Focused on delivering exceptional results and building positive relationships.
Overview
26
26
years of professional experience
Work History
Caregiver
Sheila Schenke
Combined Locks
10.2025 - Current
- Delivered daily personal care and assistance to ensure client comfort and well-being.
- Managed medication administration and ensured adherence to healthcare plans for optimal client health.
- Created and implemented engaging activities to encourage mental and physical stimulation.
Poker Player
Self-employeed
Little Chute
04.2005 - Current
- Developed and practiced advanced poker strategies to improve decision-making in competitive settings.
- Participated in high-stakes tournaments, adapting tactics to counter specific opponents' strategies.
- Competed in high-stakes poker tournaments to gain practical experience and maximize winnings.
- Analyzed opponents' strategies to identify patterns and adjust gameplay.
Warehouse Worker
Trilliant
Little Chute
08.2022 - 01.2024
- Operated forklift to load and unload trucks, ensuring timely inventory flow in warehouse.
- Operated forklifts to transport materials across the warehouse.
- Managed inventory by organizing and labeling stock efficiently.
- Loaded and unloaded shipments following safety protocols.
Uber Driver
Uber
Little Chute
06.2018 - 07.2022
- Vacuum and clean interiors, and wash and polish exteriors of automobiles.
- Turn the taximeter on when passengers enter the cab, and turn it off when they reach the final destination.
- Test vehicle equipment such as lights, brakes, horns, or windshield wipers to ensure proper operation.
- Pick up passengers at prearranged locations.
- Provide passengers with assistance entering and exiting vehicles, and help them with any luggage.
- Pick up passengers at prearranged locations.
- Conducted routine vehicle maintenance, ensuring optimal performance by regulating tire pressure and replenishing gasoline, oil, and water.
- Vacuum and clean interiors, and wash and polish exteriors of automobiles.
Quality Control
Nestle Pizza
Little Chute
05.2008 - 01.2015
- Compiled and analyzed laboratory test data for quality control, supporting compliance with industry standards.
- Conducted routine and non-routine analyses of materials, identifying quality discrepancies and ensuring adherence to specifications.
- Calibrated and validated laboratory equipment, ensuring precision in test results.
- Completed documentation to support testing procedures, including data capture forms and equipment logbooks.
Route Manager
Schwans
Wausau
05.2000 - 05.2005
- Operated delivery trucks to transport food items to various locations.
- Called on prospective customers to explain company services and solicit new business opportunities.
- Sold food specialties, including sandwiches and beverages, to enhance customer satisfaction and drive sales.
- Resolved customer complaints regarding products or services to maintain customer loyalty and satisfaction.
- Collect money from customers, make change, and record transactions on customer receipts.
- Inform regular customers of new products.
Education
North Central Tech - Sales and Marketing
North Central Tech
03-1999
High School Diploma - General Studies, Business-Related Studies
Wausau West
06-1997
Skills
- Personal care
- Customer service
- Quality control
- Verbal communication
- Interpersonal communication
- Written communication
- Stress management
- Emotional intelligence
Certifications Licenses Awards
Regular Driver's License
Timeline
Caregiver
Sheila Schenke
10.2025 - Current
Warehouse Worker
Trilliant
08.2022 - 01.2024
Uber Driver
Uber
06.2018 - 07.2022
Quality Control
Nestle Pizza
05.2008 - 01.2015
Poker Player
Self-employeed
04.2005 - Current
Route Manager
Schwans
05.2000 - 05.2005
North Central Tech - Sales and Marketing
North Central Tech
High School Diploma - General Studies, Business-Related Studies
Wausau West