Summary

Overview

Work History

Education

Skills

Timeline

Shawn Ruhland

Bennington,NE

Summary

Dynamic leader with a proven track record at Heart of America, enhancing company performance through strategic management and operations optimization. Excelled in staff management and budgeting, boosting retention with a strong culture of teamwork and accountability. Skilled in quality assurance and mentoring, consistently exceeding goals with innovative solutions and meticulous financial oversight.

Overview

17

17

years of professional experience

Work History

Managing Director at Johnny's Italian Steakhouse

Heart of America

08.2007 - 11.2024

Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
Strengthened guest relationships with regular communication, timely product delivery, and high-quality services.
Increased overall company performance by implementing strategic management initiatives and streamlining operations.
Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
Implemented financial controls and reporting systems, ensuring accurate forecasting and budget management.
Cultivated a strong organizational culture built on integrity, accountability, and teamwork which resulted in higher retention rates among staff.
Maintained superior food, bar, and labor costs.
Oversaw all interviewing and hiring.
Maintained superior health and safety restaurant standards.

Education

Associate Of Arts -

Pima Community College

Tucson, AZ

05.2003

Skills

Operations management
Staff management

Quality assurance
Team collaboration

Timeline

Managing Director at Johnny's Italian Steakhouse

Heart of America

08.2007 - 11.2024

Associate Of Arts -

Pima Community College