Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Shawn Rutter

Olathe,KS

Summary

Accomplished leader with a proven track record at Patriot Fence Company, enhancing operational excellence and customer satisfaction. Skilled in strategic planning and organizational leadership, I've successfully driven project oversight and vendor negotiations, achieving significant improvements in productivity and service quality. Expert in fostering team building and adaptability, my approach has consistently resulted in revenue growth and operational efficiency.

Overview

30
30
years of professional experience

Work History

President

Patriot Fence Company
03.2002 - Current
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
  • Managed crisis situations effectively while minimizing disruption to daily operations.
  • Enhanced company performance by implementing strategic plans and overseeing daily operations.
  • Created succession plans to provide continuity of operations during leadership transitions.
  • Analyzed industry trends and tracked competitor activities to inform decision making.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Managed day-to-day business operations.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Evaluated competitors'' offerings to identify gaps in the market for unique selling propositions that attracted new clients.
  • Reduced overhead costs by renegotiating contracts with vendors or suppliers while maintaining product quality standards.
  • Streamlined the installation process by implementing time-saving techniques that improved overall productivity.
  • Provided exceptional customer service by addressing concerns promptly and maintaining open lines of communication throughout each project.
  • Collaborated with sales teams to ensure accurate estimates and successful project outcomes.
  • Managed a team of installers, ensuring efficient work schedules and proper allocation of resources.
  • Optimized material usage by accurately estimating material needs for each installation project.
  • Conducted regular quality checks during installations to uphold the company''s reputation for excellence.
  • Maintained detailed records of each project, contributing to efficient planning for future installations.
  • Trained new employees on installation techniques, tools, and company procedures to maintain consistently high performance standards.
  • Discussed fencing requirements and specifications with clients.
  • Reviewed property plans to delineate site parameters.
  • Gathered location measurements and fence requirements to determine project scopes and establish action plans.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.

Account Executive

AIT Worldwide Logistics
09.2004 - 07.2007

Account Executive

Eagle Global Logistics
06.2002 - 09.2004
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Participated actively in networking events and trade shows, representing the company professionally and expanding its reach within target markets.
  • Set and achieved company defined sales goals.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Kept detailed records of daily activities through online customer database.

Account Executive

Lynden Air Freight
07.2007 - 09.2008

Inside Account Executive

Yellow Freight
07.2000 - 06.2002

Air Transportation Specialist

United States Air Force
09.1994 - 07.2000
  • Enhanced air transportation efficiency by coordinating and managing cargo movement procedures.
  • Managed air transportation assets, resulting in increased lifespan and reduced maintenance expenses.
  • Optimized routing and aircraft utilization with strategic planning and scheduling adjustments.
  • Managed and adjusted planned transportation activities to accommodate unexpected challenges or emergency airdrops.
  • Fostered military transportation safety and efficiency.
  • Collaborated with interdepartmental teams to address logistical challenges and ensure smooth operations.
  • Coordinated transport of food and medical supplies for prompt delivery to correct destination.

Education

Bachelor of Arts - Management & Human Relations

MidAmerica Nazarene University
Olathe, KS
05.2013

Skills

  • Leadership Team Building
  • Organizational Leadership
  • Strategic Planning
  • Operational Excellence
  • Sales and Marketing
  • Project Oversight
  • People and Culture
  • Adaptable and Flexible
  • Quality Assurance
  • Account Management
  • Brand Management
  • Vendor Sourcing and Negotiations

Affiliations

  • Member - Olathe, KS Chamber of Commerce

Timeline

Account Executive

Lynden Air Freight
07.2007 - 09.2008

Account Executive

AIT Worldwide Logistics
09.2004 - 07.2007

Account Executive

Eagle Global Logistics
06.2002 - 09.2004

President

Patriot Fence Company
03.2002 - Current

Inside Account Executive

Yellow Freight
07.2000 - 06.2002

Air Transportation Specialist

United States Air Force
09.1994 - 07.2000

Bachelor of Arts - Management & Human Relations

MidAmerica Nazarene University

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Shawn Rutter