Experienced operations manager with a proven track record in overseeing workover and completion operations. Skilled in effectively managing completion consultants and supervisors to ensure seamless project execution. Demonstrated success in implementing lean manufacturing practices to optimize productivity and reduce costs. Highly organized, detail-oriented, and committed to achieving safety and environmental impact reduction goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Operations Manager
Ironclad Environmental Solutions
10.2022 - Current
Developing and implementing operational policies and procedures to ensure efficient and effective operations
Improving systems, processes, and best practices
Managing day-to-day operations as well as the operations team and operations department
Ensuring that organizational processes remain legally compliant with regulations and standards
Maintaining and enforcing health and safety guidelines
Monitoring the performance and productivity of employees and teams, providing coaching, training, and feedback to improve performance
Managing budgets, forecasting, and allocating resources to help meet business and strategic goals
Developing and maintaining good relationships with vendors and suppliers
Maintaining good supply chain management processes, including inventory management, production processes, sales, and sourcing of suppliers
Overseeing staffing plans and supervising, hiring, and training new employees
Monitoring, correcting, and improving driving behaviors and operations
Mentoring, coaching, and rewarding drivers
Improved DOT compliance from 30 percent to 99 percent in first three months.
Assistant Operations Manager
JLL- Jones Lang-Laselle
09.2018 - 09.2022
Work closely with the operations manager to oversee daily business operations
Develop and implement operational strategies to ensure efficient and cost-effective operations
Monitor and analyze operational performance metrics to identify areas of improvement
Develop and maintain operational policies, procedures, and standards
Manage and coordinate daily operations, including staffing, scheduling, and resource allocation
Oversee the development and implementation of new systems and processes
Ensure compliance with all applicable laws and regulations
Develop and manage budgets and financial plans
Monitor and manage inventory levels
Establish and maintain relationships with vendors and suppliers
Lead and motivate staff to achieve organizational objectives
Analyze customer feedback and develop strategies to improve customer service.
Regional Utility Assistant Manager
Consolidate Infrastructure Group
09.2015 - 08.2018
Monitor employee work levels and review work performance in terms of quality, productivity and customer satisfaction; mentor employees; train local nationals
Monitor work locations in order to detect unsafe work conditions and implement process improvements
Interpret work orders and associated specifications, operating manuals/procedures and technical publications in order to properly schedule work and provide advice to workers
Conduct or arrange for worker training in utilities operational procedures; repair, and maintenance techniques; and equipment use
Perform additional duties and projects as assigned
Responsible for the day-to-day Utilities Operations
Interview, hire, and train utility services, operations and maintenance personnel
Monitoring, correcting, and improving driving behaviors and operations
Mentoring, coaching, and rewarding drivers.
Paramedic/ Station Manager
Prompt Urgent Care
06.2005 - 08.2015
Lead a team of 15+ paramedics to provide direct patient care, including stabilizing patients and determining a course of action based on triage
Monitored all emergency situations and prioritized medical care for patients while conducting in-transit care
Investigated complaints from patients regarding paramedic services rendered, addressing any issues promptly
Resolved conflicts between personnel in a professional manner, minimizing disruptions to operations
Maintained accurate records of patient care activities and medical treatments provided by paramedic staff
Attended meetings with stakeholders such as hospital administrators or government officials regarding current EMS initiatives.
Education
Bachelor of Science (B.S.) in Business -
University of Houston-Downtown
06.2002
Skills
Attention to Detail
Employee Relations
Employee reviews
Scheduling
Contract Management
Inventory Management
Effective Communication
MS Office
EHS
Operational Efficiency
Policies and procedures implementation
Staff Training
Transportation management
Microsoft Access
Lean manufacturing
Plant management
Budgeting
Health and safety compliance
Maintenance Planning
P&L Management
Operations Management
Certification
Driver's License
CPR Certification
OSHA 10
TWIC Card
Forklift Certification
Personal Information
Willing To Relocate: Anywhere
Timeline
Operations Manager
Ironclad Environmental Solutions
10.2022 - Current
Assistant Operations Manager
JLL- Jones Lang-Laselle
09.2018 - 09.2022
Regional Utility Assistant Manager
Consolidate Infrastructure Group
09.2015 - 08.2018
Paramedic/ Station Manager
Prompt Urgent Care
06.2005 - 08.2015
Bachelor of Science (B.S.) in Business -
University of Houston-Downtown
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